Stripe Auth Expiration and Reconnection ErrorsThis incident has been resolved.
On Dec 16th at 4:27 PM UTC, Stripe connections began failing, and attempts to reconnect returned the following error:
'Invalid auth connection'
Our team implemented a fix at 5:30 PM UTC on the same day.
Due to these authentication errors, some Zaps using a Stripe trigger were turned off. As of 9:30 PM UTC on Dec 16th, our team unpaused these Zaps. During the downtime, we continued to receive hooks for paused Zaps, and any failed Zap runs were replayed by our team as of Dec 17th at 6:01 PM UTC. No data was lost.
We appreciate your patience during this incident and sincerely apologize for any inconvenience caused. If you have any further questions, please don’t hesitate to reach out to our support team here: https://zapier.com/app/get-help.
Dec 16, 09:00 - Dec 17, 11:38 PST
ActiveCampaign Webhook triggers experiencing delays due to an outage with the APIBetween 08:45 to 14:25 UTC, ActiveCampaign had an incident involving a high database load which in turn caused a delay in processing webhooks on Zapier's end. The ActiveCampaign team has since resolved the issue and our team has collaborated with them to process the delayed hooks properly.
If you are still experiencing a delay in your ActiveCampaign Zaps, please don't hesitate to reach out to our Support team at https://help.zapier.com/.
Dec 14, 06:14 - 18:09 PST
Zap History: Logs ( Beta) may not resolve/show when viewingThe issue affecting the loading of Logs ( Beta ) feature in Zap history has been resolved. The incident occurred at approximately 16:00 UTC, and was successfully fixed by 21:30 UTC.
Our team promptly identified and solved the problem, ensuring that all Zap History logs are now displaying correctly.
If you encounter any further issues, please don't hesitate to contact our Support Team.
We thank you for your understanding and patience during this time.
Dec 13, 10:20 - 13:45 PST