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Zaps Operational
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Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Resolved - On Friday, 9/29/2023 at 2:30 PM UTC, our team became aware of an issue causing visitors to Zapier.com to receive a 502 error when visiting the site. During our investigations, we discovered that one of our page building services was experiencing a DDOS attack which in turn caused pages to show server errors. As of 8:30 PM UTC, this issue has been resolved.

If you're still seeing this error in an incognito window or after a hard refresh, please reach out to our Support team:

https://zapier.com/app/get-help

Sep 29, 14:24 PDT
Identified - Our team has identified the issue and are currently working on a fix. Please note that refreshing the page can help you to reach the site. Zaps are not affected by this issue.

We'll provide an update as soon as we can. We apologize for the incovenience.

If you need immediate assistance, please reach out to our Support team:

https://zapier.com/app/get-help

Sep 29, 12:45 PDT
Update - We have reports of users being able to access Zapier.com by either using an incognito window OR doing a hard refresh in your web browser. You may need to refresh the page two times to access the page.
Sep 29, 08:20 PDT
Investigating - Our team has recently been made aware of an issue where visiting pages on Zapier.com intermittently returns a 502 error.

We're actively investigating this problem and will provide an update as soon as we have more information.

If you need immediate assistance, please reach out to our Support team:

https://zapier.com/app/get-help

Sep 29, 07:48 PDT
Sep 28, 2023
Resolved - This incident has been resolved. No data was lost during the incident, and Zaps using the Google Ads App should continue to trigger as expected.

If would like any additional assistance, please reach out to our Support Team at this link: https://zapier.com/app/get-help

Sep 28, 00:48 PDT
Monitoring - The users have been migrated from V12 of the Google Ads app to V13, which seems to have resolved the issue.

We are currently monitoring the situation closely.

Sep 27, 19:26 PDT
Update - We're currently investigating an issue where the Google Ads App is pointing to an older version of the app which has been sunset. This is causing 4xx errors on the related triggers and actions. The specific error message displayed is 'Error code 4xx.'

This incident started on 27th September 2023. We're actively working on identifying the cause and finding a solution. We'll update the StatusPage as soon as we have more information.

We appreciate your patience while we resolve the issue. If you need any assistance, please reach out to our Support Team: https://zapier.com/app/get-help

Sep 27, 18:27 PDT
Update - We are continuing to work on a fix for this issue.
Sep 27, 18:27 PDT
Identified - We're currently investigating an issue where the Google Ads App is pointing to an older version of the app which has been sunset. This is causing 4xx errors on the related triggers and actions. The specific error message displayed is 'Error code 4xx.'

This incident started on 27th September 2023. We're actively working on identifying the cause and finding a solution. We'll update the StatusPage as soon as we have more information.

We appreciate your patience while we resolve the issue. If you need any assistance, please reach out to our Support Team: https://zapier.com/app/get-help

Sep 27, 18:27 PDT
Sep 27, 2023
Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - Our team has identified the issue and implemented a fix. This problem should no longer persist.

If you're unable to edit individual steps, please try clearing your browser's cache OR use a different browser.

Should you find that you're still running into this issue, please reach out to our Support team:

https://zapier.com/app/get-help

Sep 25, 15:23 PDT
Investigating - Our team has recently been made aware of an issue causing users to not be able to make edits to some steps in the Zap Editor. We're currently investigating and will provide an update as soon as we can.

In the meantime, if you're unable to edit individual steps, please try clearing your browser's cache OR use a different browser.

If you need more immediate assistance, please reach out to our Support team:

https://zapier.com/app/get-help

Sep 25, 12:49 PDT
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - On September 19th from 6:01pm to 7:01pm UTC, users may have run into an issue where Zaps could not be edited due to an issue with the Zap Editor not allowing the ability to scroll down the page.

Our team has since implemented a fix and this behavior should no longer be occurring.

If you're having any trouble editing your Zaps, please reach out to our Support team for assistance:

https://zapier.com/app/get-help

Sep 20, 07:39 PDT
Monitoring - A fix has been implemented and our team is monitoring to confirm the fix has resolved the issue.

We'll continue monitoring and update this StatusPage within then next 24 hours once we're confident the fix has fully resolved the issue. If you have further questions, please reach out to our Support Team here:

https://zapier.com/app/get-help

Sep 19, 12:21 PDT
Identified - Our team has recently identified an issue where the Zap Editor may not scroll all the way down the page, specifically on smaller viewing windows. This may prevent Zap editing and creation for some users.

If you find you're running into this issue, switching to the Classic Editor will allow you to continue working on your Zaps. Here's a screenshot for reference:




Apologies for any inconvenience. If you need immediate assistance, please reach out to our Support team:

https://zapier.com/app/get-help

Sep 19, 11:48 PDT
Sep 19, 2023
Sep 18, 2023

No incidents reported.