All Systems Operational
Website ? Operational
Zaps Operational
Instant Triggers ? Operational
Polling Triggers ? Operational
Searches & Writes ? Operational
Apps Operational
Developer Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Polling Triggers Reliability ?
Fetching
Polling Triggers Response Time ?
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Instant Triggers Reliability ?
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Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Resolved - From approximately 2:10 PM to 3:00 PM UTC, a code change caused issues in the Zap editor affecting mapping fields in Filter steps.

The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly.

No data was lost during this time, and Zap Runs will continue as expected.

Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Oct 2, 08:38 PDT
Monitoring - From approximately 2:30 PM to 3:00 PM UTC, a code change caused issues in the Zap editor affecting mapping fields in Filter steps.

The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly.

No data was lost during this time, and Zap Runs will continue as expected.

Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Oct 2, 07:49 PDT
Oct 1, 2024
Resolved - From approximately 5:40 PM to 6:03 PM UTC, a code change caused issues in the Zap editor affecting Filter, Path, Webhook, and Code steps. You may have seen some screen flickering or editor instability during this time. Additionally, you may have had issues publishing your Zaps.

The issue has since been resolved, and users should perform a hard refresh to ensure everything is functioning properly. If your Zap was published with incorrect mappings during this period, we recommend re-publishing it.

No data was lost during this time, and Zap Runs will continue as expected.

Should you encounter any further hitches with the Zap editor, we encourage you to contact our Support Team here: https://zapier.com/app/get-help.

Oct 1, 14:30 PDT
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024
Resolved - Meta has resolved the authentication issues related to Facebook Conversions and Facebook Conversions (for Business).

If you continue to see issues, please reach out to our support team here: https://zapier.com/app/get-help

Sep 24, 13:38 PDT
Monitoring - Thank you for your patience as we worked with our partners at Meta to resolve this app connection/authentication issue.

The Facebook Conversions app has now been updated by their development team. There is no manual action needed, and you should no longer see any authentication or connection problems due to the original error.

The Facebook Conversions (for business admins) version of the app may have some lingering errors, and we are working further with Meta on this as we speak.

We will keep you updated here as we have more on that as well.

If you do see any other issues with the app though, you can reach out to our Support team here:

https://zapier.com/app/get-help

Sep 18, 15:56 PDT
Identified - Users with connections for Facebook Conversions and Facebook Conversions (for Business) have been reporting issues with the app disconnecting. Upon attempting to authenticate, they are met with the following error:

"API calls from the server require an appsecret_proof argument"

The issue has been identified, and we're currently working with Meta to find a solution.

We apologize for the inconvenience and thank you for your patience.

If you have any questions, you can reach out to our Support team:

https://zapier.com/app/get-help

Sep 16, 13:49 PDT
Update - Users with connections for Facebook Conversions and Facebook Conversions (for Business) have been reporting issues with the app disconnecting. Upon attempting to authenticate, they are met with the following error:

"API calls from the server require an appsecret_proof argument"

This issue has been brought to the attention of the partner team in charge of those apps and we are awaiting further information from them on options for a fix.

We apologize for the inconvenience but thank you for your patience while those involved continued the investigation.

Sep 15, 13:39 PDT
Investigating - Users with connections for Facebook Conversions and Facebook Conversions (for Business) have been reporting issues with the app disconnecting. Upon attempting to authenticate, they are met with the following error:

"API calls from the server require an appsecret_proof argument"

This issue has been brought to the attention of the partner team in charge of those apps and we are awaiting further information from them on options for a fix.

We apologize for the inconvenience but thank you for your patience while those involved continued the investigation.

Sep 15, 13:38 PDT
Sep 23, 2024
Resolved - Our support email system is back up and running! You should continue to see email responses from our support team as expected.

Please note that this incident didn't impact Zaps. Thank you for your patience as our team worked through this.

Sep 23, 11:29 PDT
Monitoring - A fix has been implemented and is currently being monitored. We are actively monitoring to ensure the implemented fix is effectively addressing the situation. Any additional updates related to the incident will be posted on this StatusPage.

Despite this issue with our Support email system, rest assured that your Zaps are continuing to run and process as expected.

We appreciate your patience with we work on this.

Sep 23, 10:27 PDT
Investigating - Our Support email system is temporarily down due to a technical issue. Support replies might be delayed. We'll be sure to update this page with more information as soon we have it.

We appreciate your understanding!

Sep 23, 08:26 PDT
Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.