Resolved -
The issue has been resolved and all Zap runs now show up on the Zap history page. There is no data loss and operations are back to normal.
We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Sep 30, 03:25 PDT
Monitoring -
A fix has been implemented to process the Zap Runs missing from the Zap history page. We don't have an estimate for when this process will be complete just yet, but users will see missing entries appear over time. We will update again when these tasks have finalised processing. Thank you for your patience while we process this backlog.
Sep 29, 18:50 PDT
Identified -
We've identified the cause of this issue. Zap Runs and tasks would continue to run and process as expected but they would not show on the Zap history page till the fix is implemented. No data loss is anticipated for this incident.
We're currently working to implement a fix to address this issue and will update the StatusPage when this is done
If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help
Sep 29, 02:59 PDT
Investigating -
We are reverting the status update from earlier in order to further investigate this issue and work on the resolution.
Sep 28, 22:48 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 28, 19:11 PDT
Investigating -
We're currently experiencing an issue where Zap runs from the Zap history are not showing.
We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help
Sep 28, 18:48 PDT