Zapier Status

Facebook Pages: Not receiving information on New Events trigger

Identified - Since 2018-04-17 18:47:34 UTC, Zapier has not been receiving data for the New Events trigger on Facebook Pages. You may see that your Zaps have not triggered recently. We are investigating the issue with Facebook's team and our technical team has been alerted as well. Subscribe to this incident for further updates and when it is resolved.
Apr 19, 08:37 PDT

Instagram issues

Identified - Instagram has accelerated their deprecation of some of their APIs. We are working with the team to resolve this issue. Learn more about these changes here: https://www.instagram.com/developer/
Apr 4, 15:27 PDT

Facebook Groups incident

Identified - Facebook Groups has notified us that API access has been reduced dramatically across all apps. We are working with Facebook to resolve this. You can read more about these changes here: https://developers.facebook.com/blog/post/2018/04/04/facebook-api-platform-product-changes/
Apr 4, 14:45 PDT

Website Operational

Zaps Operational

Instant Triggers Operational

Polling Triggers Operational

Searches & Writes Operational

Apps Degraded Performance

Developer Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ProWorkflow Scheduled Maintenance Apr 28, 22:00 - Apr 29, 08:00 PDT

Update - ProWorkflow has a scheduled maintenance period of 10 hours lasting from 05:00-15:00 UTC on April 29th, 2018. During that time, the API will be completely unavailable, so Zaps will not be able to run.
Apr 16, 01:08 PDT

Update - ProWorkflow has a scheduled maintenance period of 10 hours lasting from 04:00-14:00 UTC on April 29th, 2018. During that time, the API will be completely unavailable, so Zaps will not be able to run.
Apr 16, 01:06 PDT

Update - ProWorkflow has a scheduled maintenance period of 10 hours lasting from 04:00-14:00 UTC on April 15th, 2018. During that time, the API will be completely unavailable, so Zaps will not be able to run.
Apr 2, 13:59 PDT

Scheduled - ProWorkflow has a scheduled maintenance period of 10 hours lasting from 04:00-14:00 UTC on April 15th, 2018. During that time, the API will be completely unavailable, so Zaps will not be able to run.
Feb 21, 15:28 PST

Formstack scheduled from maintenance May 2, 10:00-11:00 PDT

Update - Formstack will be moving to a new database cluster for enhanced data security. This update will enable improved settings and options for encrypted submissions. We do not anticipate more than 20 minutes of total downtime.
Apr 19, 19:41 PDT

Scheduled - Formstack will be moving to a new database cluster for enhanced data security. This update will enable improved settings and options for encrypted submissions. We do not anticipate more than 20 minutes of total downtime.
Apr 19, 19:39 PDT

System Metrics Month Week Day

Polling Triggers Reliability

Fetching

Polling Triggers Response Time

Fetching

Instant Triggers Reliability

Fetching

Instant Triggers Response Time

Fetching

Support Queue

Fetching

Past Incidents

Apr 20, 2018

No incidents reported today.

Apr 19, 2018

ScheduleOnce Zaps not triggering

Resolved - The issue with ScheduleOnce Zaps not triggering has been resolved. You should see missed events come through at this point.
Apr 19, 08:47 PDT

Identified - Zaps which use ScheduleOnce are currently not receiving notifications from ScheduleOnce, and are therefore not triggering.

This started on April 17th at approximately 11:45 PM ET / 8:45 PM PT (or April 18th at 03:45 UTC.)

We are reaching out to the ScheduleOnce team for more information on the root cause, and we will update this incident as we know more.
Apr 18, 13:05 PDT

Apr 18, 2018

Database Maintenance

Completed - Database maintenance completed!
Apr 18, 22:33 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:01 PDT

Scheduled - Task processing and zap editing will be offline for at most an hour for database maintenance on 4/19.
Apr 12, 10:43 PDT

Wufoo Authentication Issues

Resolved - We are currently seeing an increased amount of authentication errors when users try to connect their Wufoo account. Your existing Zaps will continue to run normally, but for the time being you will be unable to connect new accounts or reconnect an existing account. Our engineers have identified the issue and are currently communicating with Wufoo as we work towards a solution.
Apr 18, 16:07 PDT

Identified - We are currently seeing an increased amount of authentication errors when users try to connect their Wufoo account. Your existing Zaps will continue to run normally, but for the time being you will be unable to connect new accounts or reconnect an existing account. Our engineers have identified the issue and are currently communicating with Wufoo as we work towards a solution.
Apr 18, 11:12 PDT

Wufoo Authentication Issues

Resolved - Everything seems to be back to normal.
Apr 18, 01:07 PDT

Investigating - We are currently seeing an increased amount of authentication errors when users try to connect their Wufoo account. Your existing Zaps will continue to run normally, but for the time being you will be unable to connect new accounts or reconnect an existing account. We are currently investigating further.
Apr 17, 19:07 PDT

Apr 17, 2018

Timeout (500) errors

Resolved - Everything seems to be back to normal.
Apr 17, 13:24 PDT

Identified - Users are experiencing a higher number of 500 errors (timeouts) on their Zaps. We recommend that you try replaying your tasks in your task history today, as timeout errors are usually a temporary issue and can be solved with a replay. We have notified the Tortii technical team and are working with them to resolve the issue. Subscribe here to be notified when this resolves!
Apr 17, 13:21 PDT

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

Gmail errors when sending emails

Resolved - Error rates have been back to normal low levels for the past few hours. Closing this out now, though we will continue monitoring as usual.

Any tasks with errors should be able to be replayed easily at this point. Please feel free to reach out to our support team if you have any questions.
Apr 13, 07:43 PDT

Identified - We are seeing a high rate of errors from the Gmail API when attempting to send out emails. Approximately 20% of those attempts are failing, with a 500 error.

Gmail triggers are not currently affected.

We are monitoring and will update this incident.
Apr 12, 08:14 PDT

Apr 11, 2018

Cyberimpact Scheduled Maintenance

Completed - Everything seems to be back to normal.
Apr 11, 20:01 PDT

In progress - Scheduled maintenance is underway.
Apr 11, 17:00 PDT

Scheduled - Cyberimpact has a scheduled maintenance period of 3 hours, lasting from 00:00-03:00 UTC on April 12th, 2018. During that time, the API will be completely unavailable, so Zaps will not be able to run.
Apr 6, 12:33 PDT

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

Excel authentication issue

Resolved - The Excel integration is no longer experiencing authentication issues and can now be connected to again.
Apr 6, 04:59 PDT

Update - We are currently experiencing authentication issues with the Excel integration and are researching solutions. Subscribe to updates to hear when it's resolved!
Apr 6, 03:33 PDT

Identified - We are currently experiencing authentication issues with the Excel integration and are researching solutions.
Apr 6, 03:30 PDT

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