Resolved -
Zaps using Formatter steps are able to test and turn on normally.
Inside of your Zap editor, you can re-test any Formatter steps that are flagged with a grey exclamation point. Then, it's possible to turn your Zap on.
If you're ever seeing anything that doesn't work quite right, please let us know:
https://zapier.com/app/contact-us — we're here to take a closer look with you!
Feb 28, 01:18 GMT
Monitoring -
Most Zaps that previously could not turn on are able to turn on normally again now.
Some Zaps using "Formatter" steps are still not able to turn on normally. Our team will be resolving this issue shortly.
Zaps that are already turned on continue to function normally.
Feb 27, 20:45 GMT
Update -
Thanks for your continued patience as we've been investigating this incident. We've identified the root cause of the incident, and we're working to get a fix released. We'll update this incident as soon as that happens.
Feb 27, 16:02 GMT
Update -
We are continuing to investigate this incident. Thank you for your patience as we're investigating. We're sorry for the trouble this causes and the impact it has on turning Zaps on. Please continue to follow this incident for updates.
Feb 27, 13:18 GMT
Investigating -
Some users are reporting that they are having trouble turning on some zaps in their account. Zaps that are currently turned on will continue to run as normal. If you are experiencing a blank popup with no error message displayed, please follow this issue for future updates.
Feb 27, 05:13 GMT