We’re continuing to investigate elevated timeout errors affecting Facebook Lead Ads Zaps. Impacted Zaps are returning the following error:
Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request"
We’re actively working with Meta to identify the root cause and implement a fix. We recognize how disruptive this is and sincerely appreciate your patience as we work toward a resolution. If you’re encountering this issue, please reach out to our Support team: https://zapier.com/app/get-help
Posted Jul 16, 2025 - 08:09 PDT
Update
We are continuing to investigate a higher than normal rate of Facebook Lead Ads Zaps timing out with the following error:
Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request"
We understand how disruptive this can be and appreciate your patience and understanding as we work toward a solution. If you're running into this issue, please reach out to our Support team: https://zapier.com/app/get-help
Posted Jul 15, 2025 - 13:54 PDT
Investigating
We are currently investigating a higher than normal rate of Facebook Lead Ads Zaps timing out with the following error:
Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request"