Thank you for your continued patience while we investigate the issue with Meta.
Jul 18, 2025 - 15:39 PDT
Update - We’re continuing to work with Meta to identify the reason for the following 400 error on certain leads triggering Zaps:
Error while hydrating data from Facebook Lead Ads: The app returned “Unsupported get request”
Thank you for your patience while we continue to investigate.
Jul 17, 2025 - 15:38 PDT
Update - We’re continuing to investigate elevated timeout errors affecting Facebook Lead Ads Zaps. Impacted Zaps are returning the following error:
Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request"
We’re actively working with Meta to identify the root cause and implement a fix. We recognize how disruptive this is and sincerely appreciate your patience as we work toward a resolution. If you’re encountering this issue, please reach out to our Support team: https://zapier.com/app/get-help
Jul 16, 2025 - 08:09 PDT
Update - We are continuing to investigate a higher than normal rate of Facebook Lead Ads Zaps timing out with the following error:
Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request"
We understand how disruptive this can be and appreciate your patience and understanding as we work toward a solution. If you're running into this issue, please reach out to our Support team: https://zapier.com/app/get-help
Jul 15, 2025 - 13:54 PDT
Investigating - We are currently investigating a higher than normal rate of Facebook Lead Ads Zaps timing out with the following error:
Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request"
If you're running into this issue, please reach out to our Support team: https://zapier.com/app/get-help
Jul 14, 2025 - 11:19 PDT
Investigating - We’re currently investigating an issue that may be causing connection expiration for Google Apps. This appears to be related to an ongoing incident with Google Cloud services, which is tracked here: https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J. We’re monitoring the situation closely and will provide updates as we learn more. Thank you for your patience.
Jul 18, 2025 - 10:53 PDT
Website
?
Partial Outage
Zaps
Operational
Instant Triggers
?
Operational
Polling Triggers
?
Operational
Searches & Writes
?
Operational
Apps
Operational
Tables
?
Operational
90 days ago
100.0
% uptime
Today
Interfaces
?
Operational
90 days ago
100.0
% uptime
Today
Developer Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue causing errors loading Zap History pages has been resolved. We have implemented a fix and monitored the system to ensure continued stability, and users should no longer experience delays in loading the Zap history page.
We appreciate your patience and please reach out to our support team if you have any questions: https://zapier.com/app/get-help
Jul 18, 13:43 PDT
Monitoring -
We have implemented a fix and are actively monitoring system performance to ensure continued stability. Some users may have experienced delays in loading the Zap history page. We will continue to monitor closely and provide updates.
Jul 18, 11:12 PDT
Investigating -
We are investigating an issue where the Zap run history is not loading.
Resolved -
We’ve identified that the delays affecting webhooks for Google Apps were part of a broader issue. That larger issue is being tracked here: https://zapier.statuspage.io/incidents/c2q9td1yrglp. Thank you for your patience.
Jul 18, 10:41 PDT
Investigating -
We are investigating an issue with hooks being delayed for Google apps.
Resolved -
We have resolved the issue causing the brief service interruption due internal system stress. Any impacted Zap Runs have been replayed. Please reach out to our support team if you have any questions: https://zapier.com/app/get-help
Jul 17, 16:37 PDT
Identified -
We recently experienced a brief period of elevated error rates affecting our primary database, which resulted in some users seeing 500 errors in the user interface and delays in Zap runs. The issue began at approximately 21:20 UTC and lasted for less than a minute. Our engineering teams responded immediately and the error spike has since subsided.
We are continuing to investigate the root cause, which appears related to a recent application migration. All systems are currently operational, but we are monitoring closely for any further issues. If you experienced any errors or delays during this window, no action is required at this time. We will provide further updates as our investigation continues. Thank you for your patience.
Resolved -
The incident affecting the Zap editor and errors when moving Zaps has been resolved. A fix has been implemented, and these issues should no longer occur.
We apologize for any inconvenience caused and appreciate your patience during this time.
Jul 17, 14:06 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 17, 13:27 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 17, 10:39 PDT
Investigating -
We have received reports of error messages appearing in the Zap editor and other pages. Our team is investigating the issue and promptly working on a resolution. Thank you for your patience.
Jul 17, 10:34 PDT