All Systems Operational

Website ? Operational
Zaps Operational
Instant Triggers ? Operational
Polling Triggers ? Operational
Searches & Writes ? Operational
Apps Operational
Developer Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Database Upgrade May 10, 2025 09:00-10:30 PDT

During this maintenance window, some users may experience delays with webhooks, and Zapier.com may return 502 (Bad Gateway) or 503 (Service Unavailable) errors. While we anticipate minimal disruption, downtime could last up to 30 minutes.
Posted on Apr 10, 2025 - 08:01 PDT
System Metrics Month Week Day
Polling Triggers Reliability ?
Fetching
Polling Triggers Response Time ?
Fetching
Instant Triggers Reliability ?
Fetching
Instant Triggers Response Time ?
Fetching
Apr 24, 2025
Some users are unable to publish Zap drafts with the error: "Failed to publish new version"
Resolved - The issue has been Resolved -- all Zaps and Zap drafts should now be able to publish without error or delay.

Starting April 11th, some users reported errors when trying to publish Zap drafts. This error message would surface as:

"Failed to publish new version. Zapier timed out while saving this version. Please try again."

We've resolved the issues with publishing options and will further address version needs to avoid similar incidents in the future.

If you run into any trouble accessing Zapier.com, please reach out to our Support Team:
https://zapier.com/app/get-help

We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Apr 24, 11:07 PDT
Identified - We have identified an issue beginning on April 11, 2025, which is causing some users to be unable to publish their Zap drafts. This issue is unrelated to the configuration of the Zaps.

The error message being displayed when attempting to publish a draft is: "Failed to publish new version. Zapier timed out while saving this version. Please try again."

We appreciate your patience as we work towards a resolution. If you are encountering this issue and need further assistance, please don't hesitate to reach out to our support team at https://zapier.com/app/get-help. We will provide updates on this incident as soon as we have more information.
Apr 24, 07:44 PDT
Apr 23, 2025
Delay in Processing Webhooks
Resolved - Our team was able to find and resolve the issue and has since replayed all of the delayed webhooks. All Zaps should now be run!

We appreciate your patience while we worked on this. If you have any questions or concerns, please reach out to Zapier Support: https://zapier.com/app/get-help.
Apr 23, 12:26 PDT
Investigating - We are currently investigating an issue with a delay with Zaps that use an Instant Trigger.

The team is working on finding the root cause of the issue and appreciate your patience. We'll continue to post updates and information here as it becomes available. If you have any concerns or questions, please reach out to our Support team here: https://zapier.com/app/get-help.
Apr 23, 09:46 PDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025
Users from Southeast Asia may have trouble logging in to Zapier
Resolved - We've confirmed that the errors have been fully resolved and all users should be able to login to their Zapier accounts again.

If you continue to experience any login issues, you can reach out to our support here: https://zapier.com/app/get-help.

Thank you for your patience and understanding as we worked to resolve this!
Apr 21, 00:15 PDT
Monitoring - There's been a decrease in the 502 errors affecting the Zapier login. Users should be able to login again, but we'll keep monitoring to ensure it doesn’t resurface.

We appreciate your patience and will continue to provide updates until this is fully resolved.
Apr 20, 23:34 PDT
Investigating - At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors.

Logins, signups, invitations, and password recovery functions are affected.

We believe these errors are happening mainly for users logging in from around the Singapore region.

Our team is currently investigating this and we will update our status page when we have more information.
Apr 20, 19:33 PDT
Apr 20, 2025
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Issue with Instagram for Business - Publish Photo Functionality
Resolved - Users may have experienced some difficulties with publishing photos on Instagram for Business via Zapier. We're pleased to inform you that this particular issue has now been fixed. Please note that posts from the past day have been replayed due to their time-sensitive nature. For any other posts, manual replays will be necessary.

If you experience any additional issues or problems posting to Instagram Business via Zapier, do not hesitate to contact our Support Team at https://zapier.com/app/get-help.

Thank you for your understanding and patience in this matter. We apologize for any inconvenience this may have caused.
Apr 17, 15:10 PDT
Monitoring - We have implemented a fix for the issue affecting the Instagram for Business - Publish Photo action and are currently monitoring the results to ensure stability.

Thank you for your patience while we worked to resolve this. We will continue to provide updates as necessary.
Apr 17, 14:17 PDT
Investigating - We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'.

We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.

We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority.

Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.
Apr 17, 09:29 PDT
Apr 16, 2025
Quickbooks Online Integration Triggers Failing
Resolved - The issue regarding QuickBooks Online Integration Triggers being delayed has been resolved. Previously, some users experienced delays or missing webhooks due to a disruption in webhook delivery from QuickBooks.

Your Zaps should now be functioning smoothly without any disruptions. If you encounter any further issues or need assistance, please contact our Support Team via our help page at https://zapier.com/app/get-help.
Thank you for your patience and understanding.
Apr 16, 14:07 PDT
Monitoring - We’re currently monitoring for the recurrence of an issue that was previously resolved. Earlier, we observed delays in webhooks from QuickBooks, and those delays appear to have returned.

Intuit QuickBooks is actively working to resolve these delays. Our team is continuing to monitor the situation to ensure stability and will share updates as needed.
Apr 15, 12:47 PDT
Incorrect Task Usage Warning Email Alerts
Resolved - The issue affecting some users—where they were incorrectly receiving alerts stating, "You've surpassed your subscription's task limit"—has been resolved.

If you continue to experience this issue or have any questions, please don’t hesitate to reach out to our Support Team: https://zapier.com/app/get-help.

Thank you for your patience and understanding as we worked to resolve this!
Apr 16, 09:52 PDT
Monitoring - We are currently monitoring a previously reported issue where some users were receiving email alerts informing them that they have exceeded their task limit. The specific notification stated, "You've surpassed your subscription's task limit."

We have now released a fix to address this issue and will continue to keep a close watch on the situation to ensure the complete resolution of the issue. We kindly ask users who encounter further issues or have any questions to reach out to our Support Team at https://zapier.com/app/get-help.

We appreciate your understanding and cooperation.
Apr 15, 14:52 PDT
Investigating - We are currently investigating an issue where users are receiving an error message indicating that they have surpassed their subscription's task limit, even though they have not. The specific error message being received is: "You've surpassed your subscription's task limit."

The issue appears to be affecting the email notifications sent to users. Despite the error message, please note that the task number showing in your Zapier account remains accurate.

At this time, we are not aware of any data loss related to this incident. We are currently working to resolve the issue and will update this status page as we have more information.

If you experience any further issues, please do not hesitate to reach out to our support team: https://zapier.com/app/get-help
Apr 15, 14:10 PDT
Apr 15, 2025
Webhooks by Zapier - Not a legal HTTP header value error
Resolved - The issue we were experiencing with the Webhooks by Zapier integration is now resolved.

During a period from 2025-04-14 04:36:43 UTC to 2025-04-15 16:31:00 UTC, the Webhooks by Zapier integration was returning an error "Not a legal HTTP header value" for a small percentage of runs.
The root cause was identified and our team was able to deploy a fix to resolve this error. They also replayed any runs that returned this error to send them through successfully.

If you have any questions or run into further issues feel free to reach out to our Support Team.
Apr 15, 11:02 PDT
Monitoring - We've applied a fix for users experiencing this issue and have begun replaying Zap runs for the affected users. There is no data loss as a part of this incident.

We'll continue to monitor this issue and give additional updates as soon as possible. If you have questions or are experiencing this issue, please contact Zapier Support via our website: https://zapier.com/app/get-help
Apr 15, 09:32 PDT
Investigating - We are currently seeing a small percentage of Webhooks by Zapier steps failing with an error "Not a legal HTTP header value." We are currently investigating the root cause of this issue and will provide additional information as soon as possible.
Apr 15, 07:19 PDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Short Downtime Impacting Zapier.com Access and Zap Triggers
Resolved - The issue we were experiencing with our website is now resolved. Full access and functionality have been restored.

During the brief period of inaccessibility on April 10 16:28 to 16:30 UTC, the full extent of functionality on Zapier.com was impacted. However, rest assured, no data was lost or compromised during this down time.

The root cause was identified and promptly addressed. Further preventive measures have been implemented to reduce such incidents in the future. If you experience any issues while using Zapier.com, we encourage you to reach out to our Support Team via this link: https://zapier.com/app/get-help
Apr 10, 20:49 PDT
Monitoring - Zapier.com was briefly unavailable from 16:28 to 16:30 UTC. During this short window, some users may have had trouble loading the site, and certain Zaps might not have triggered as expected. Everything is back up and running now, and we're keeping a close eye on things as we look into what caused the issue.
Apr 10, 12:18 PDT
Investigating - From 16:28 to 16:30 UTC, Zapier.com was briefly unavailable, and users may have experienced issues loading the site. During this time, data ingest failures also occurred, preventing some Zaps from triggering as expected.

Service has since recovered, and the platform is currently operating normally. Our team is actively investigating the root cause to better understand what led to the disruption. We’ll share additional details as we learn more.

If you have any questions in the meantime, please reach out to our Support team:

https://zapier.com/help
Apr 10, 09:37 PDT
Quickbooks Online Integration Triggers Failing
Resolved - The issue regarding QuickBooks Online Integration Triggers failing has been resolved. Previously, some users experienced delays or missing webhooks due to a disruption in webhook delivery from QuickBooks.

We’ve confirmed that the fix implemented by the QuickBooks team on April 8 successfully resolved the issue. The backlog of events that had accumulated prior to the fix has now been cleared, and Zap activity should be operating as expected.

If you continue to experience issues with your QuickBooks Zaps, please reach out to our Support Team for assistance.
Apr 10, 08:16 PDT
Monitoring - We have been informed by the QuickBooks team that a fix was applied on April 8, and they are observing improvements in the system's performance. However, there is a small backlog of events that were queued up prior to the fix, and the team is currently waiting for these to clear out. In response, we are actively monitoring performance to determine if the fix from QuickBooks Online (QBO) is effectively resolving the issues with webhook delivery. We appreciate your patience and will continue to provide updates as we progress toward a resolution.
Apr 9, 10:31 PDT
Identified - We've identified an issue on April 2, 2025 with the QuickBooks Online Integration on Zapier. It appears that some triggers are failing which means a subset of users may see either a delay in receiving webhooks from QuickBooks or no webhook at all.

We don't currently have a workaround for this, but we want to assure you that we're actively collaborating with the QuickBooks Online team to resolve this issue promptly.

We recognize that this issue might disrupt your normal workflow, and we aim to keep you sufficiently updated about our progress. If you require further information or assistance concerning this development, kindly get in touch with our support team. Rest assured, we're doing everything we can to rectify this situation.
Apr 9, 08:48 PDT
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