PayPal triggers not triggering in some cases

Incident Report for Zapier

Resolved

This issue with PayPal triggers not triggering consistently has been resolve.

Missing Zap Runs since March 8th 13:43 UTC have been recovered and replayed.

For any questions about this incident, please reach out to our Support team:

https://zapier.com/help

Posted 1 day ago. Mar 13, 2025 - 12:43 PDT

Monitoring

We have identified an issue that began on March 5th at 12:00 UTC, where PayPal triggers on Zapier were intermittently not triggering as expected. Our team pushed a fix for this issue on March 13th at 1:45 UTC.

Missing hooks from March 5th 12:00 UTC to March 8th 13:43 UTC weren't able to be recovered. If you had any data that didn't transfer during this time frame, you will need to manually send that data to the destination app.

Our team is working to recover any missed trigger events that occurred from March 8th 13:43 UTC to March 13th 1:45 UTC.

We appreciate your understanding during this time. If further assistance is needed, please reach out to our Support Team.

Posted 1 day ago. Mar 13, 2025 - 08:04 PDT