Resolved
This incident has been resolved. The deployed fix was successful, and the backlog of delayed events has been processed. All systems have been restored to normal operation.
Monitoring
We are monitoring the results of the implemented fix. Users may continue to see delays as we continue to work through the backlog.
Identified
We’ve discovered the source of this issue and have fixed the root cause. We’re retrying some events that may have been impacted and our systems are catching up.
We expect that all Zapier events will be processed but customers may see delays for the next few hours as we work through the backlog.
Our engineering team is continuing to monitor as we recover and looking for ways to work through our backlog more quickly.
Investigating
We are continuing to investigate this issue.
Investigating
Zapier is experiencing an issue where webhooks and polling data are not being processed from external apps as expected. You may be seeing behaviour where triggers are not firing across multiple apps.
Our engineering team is currently investigating this issue and it is our number one priority to resolve right now.