This issue is now resolved. Our team identified the cause and implemented a fix, and the affected apps are now functioning as expected. No action is required on your end, and Zaps should be running normally again.
Thank you for your patience while we worked on this! If you have any questions, please reach out via https://zapier.com/app/get-help.
Posted Sep 04, 2025 - 17:17 PDT
Monitoring
We are now monitoring this issue as we've seen less tickets in reported cases and a fix has been implemented.
We are currently experiencing widespread issues with our Facebook integrations, including Facebook Lead Ads, Messenger, and Conversions. The root cause has been identified.
Our team is working with Meta to resolve the restriction.
We apologize for the disruption and will provide further updates as soon as we have more information or progress toward resolution.
Posted Sep 04, 2025 - 12:17 PDT
Investigating
We are currently investigating an issue affecting our Facebook Lead Ads integration. Users may encounter errors stating: "Apps in dev mode should only access leads submitted from App special roles (testers, developers, admin)." This issue began around 12:00 PM UTC today.
Our engineering team is actively working to determine the root cause.
We will provide updates here as soon as we have more information or a resolution. We apologize for the disruption and appreciate your patience while we work to restore normal service.