On Oct 17, 2023 at 2:58 PM UTC, an issue began affecting various Zap Runs where Zaps became stuck in a 'Scheduled' state. Our team has implemented a fix and we stopped seeing this behavior on Oct 18, 2023 at 8:07 PM UTC.
Any remaining <a href="https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs">scheduled runs</a> you may see can be replayed.
Moving forward, Zap Runs will not be stuck in 'Scheduled' unless they are replaying as a result of <a href="https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs#h_01H9KDDTA16928Y0HE3JVNZF3F">auto-replay</a> or <a href="https://help.zapier.com/hc/en-us/articles/8496288754829-Add-delays-to-Zaps#h_01H919TAHMM9MFFP2TSK03W1TB">intentionally delayed Zaps</a>.
If you're still running into issues, please reach out to our Support team.
https://zapier.com/app/get-help
Resolved
On Oct 17, 2023 at 2:58 PM UTC, an issue began affecting various Zap Runs where Zaps became stuck in a 'Scheduled' state. Our team has implemented a fix and we stopped seeing this behavior on Oct 18, 2023 at 8:07 PM UTC.
Any remaining <a href="https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs">scheduled runs</a> you may see can be replayed.
Moving forward, Zap Runs will not be stuck in 'Scheduled' unless they are replaying as a result of <a href="https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs#h_01H9KDDTA16928Y0HE3JVNZF3F">auto-replay</a> or <a href="https://help.zapier.com/hc/en-us/articles/8496288754829-Add-delays-to-Zaps#h_01H919TAHMM9MFFP2TSK03W1TB">intentionally delayed Zaps</a>.
If you're still running into issues, please reach out to our Support team.
https://zapier.com/app/get-help
Identified
Starting at starting at 14:50 UTC, some Zap runs became stuck in a 'scheduled' state causing the Zap to fail to continue. Our team has identified the problem and we're currently working on a fix.
In the meantime, these scheduled runs can be replayed. You can find out more about replaying your Zaps here:
https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs
If you need immediate assistance, please reach out to our Support team:
https://zapier.com/app/get-help
