Zapier.com is returning 500 errors for users attempting to log in
Resolved·Partial outage

Hi all,

The root cause of this issue has been found and resolved.

That said, there are still some website-performance issues on other pages as well. More on that can be found here:

https://status.zapier.com/incidents/7290sh09djw9

We're actively working on getting that up and running again asap—we appreciate your patience in getting this fixed.

All the best,~ Zapier support

Wed, Apr 6, 2022, 12:32 PM
(3 years ago)
·
Affected components
Updates

Resolved

Hi all,

The root cause of this issue has been found and resolved.

That said, there are still some website-performance issues on other pages as well. More on that can be found here:

https://status.zapier.com/incidents/7290sh09djw9

We're actively working on getting that up and running again asap—we appreciate your patience in getting this fixed.

All the best,~ Zapier support

Wed, Apr 6, 2022, 12:32 PM

Monitoring

TL;DR: The issue has been identified and mitigated. We're now monitoring this incident.

We experienced an issue where Zapier.com returned 500 errors for users attempting to log in. The message manifested in the following way while trying to log in:

This Edge Function has crashed.Your connection is working correctly.Vercel is working correctly.500: INTERNAL_SERVER ERRORCode: 'EDGE_FUNCTION_INVOCATION_FAILED`

We've identified an issue that was causing our sessions database to error and spike in CPU usage. We've now mitigated those impacts, and you should be able to log in and access Zapier.com as expected.

Please note that your Zaps continue to run and process as usual -- no impacts there.

We'll continue monitoring this issue and work to fully resolve this incident. We'll update this StatusPage as soon as we're able. If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help

Wed, Apr 6, 2022, 12:36 AM(11 hours earlier)

Investigating

We're currently experiencing an issue where Zapier.com returns 500 errors for users attempting to log in. The message can manifest in the following way while attempting to log in:

This Edge Function has crashed.Your connection is working correctly.Vercel is working correctly.500: INTERNAL_SERVER ERRORCode: 'EDGE_FUNCTION_INVOCATION_FAILED`

We're currently investigating this issue and working on how to mitigate the impacts. Zaps are continuing to run as usual at this time.

Tue, Apr 5, 2022, 11:53 PM(43 minutes earlier)

Investigating

We're currently experiencing an issue where Zapier.com returns 500 errors for users attempting to log in. You'll see this message when you attempt to create a new session.

We're currently investigating this issue and working on how to mitigate the impacts. Zaps are continuing to run as usual at this time.

Tue, Apr 5, 2022, 11:28 PM(24 minutes earlier)