This incident has been resolved - the Zapier Classic Editor is working consistently for all users.
Posted Aug 26, 2019 - 17:11 PDT
The Zapier editor is still not working fully normally, and this may create delays in responding to Support inquiries. Our team's top priority is resolving this issue, and returning your Zap editor to normal. Sorry about this confusing delay.
Posted Aug 26, 2019 - 13:45 PDT
We have discovered the source of the issue and we are working on a fix.
Posted Aug 26, 2019 - 13:16 PDT
We have identified an issue where users are unable to navigate to steps in our Editor. Our engineering team is working on a fix for this and it should be released shortly.