Web Search Funcionality Unavailable in Agents

Incident Report for Zapier

Resolved

Our Engineering team has identified the root cause and addressed the issue. Google Web Search functionality is now working as expected in Agents, and all runs using this tool should execute successfully.
Many thanks for your patience while we worked through this! If you have any questions, please reach us at zapier.com/get-help
Posted Sep 02, 2025 - 07:37 PDT

Monitoring

A fix has been implemented for the issue affecting Web Search functionality within Agents. Agent-initiated web searches should now be working as expected.

Our team is continuing to investigate the potential impact of this incident. We will provide a final update within 24 hours.

If anything seems off, contact Support: https://zapier.com/app/get-help.
Posted Sep 02, 2025 - 05:33 PDT

Investigating

We are currently investigating an issue affecting the Web Search functionality within Agents. As of 3 PM UTC yesterday, Agent initiated web search are failing, resulting in the tool being unavailable.

Our engineering team is actively working to identify the root cause and restore service as quickly as possible. We will provide an update here as soon as more information is available.

We apologize for the disruption and appreciate your patience while we work to resolve this issue.
Posted Sep 02, 2025 - 02:12 PDT