Some Apps Returning "'NoneType' object has no attribute 'get'" Errors
Incident Report for Zapier
On March 2nd between 17:52 and 19:06 UTC (1 hour, 14 minutes), our team discovered an issue where certain integrations were not properly fetching data resulting in errors within the Zap Editor, failed Zap Runs and some failed Trigger events.

For failed Trigger events, Zapier may not have received webhooks for Instant Triggers. Unfortunately, these cannot be replayed. Those events will need to be manually re-triggered through the corresponding app.

The following integrations were affected:
-Convert App
-Paid Memberships Pro
-Zoho Analytics

If any of your Zaps were affected, and you’re unable to replay tasks, you can export errored Zap Runs from your Zap History:

You can find out more about exporting your Zap History here:

Should you decide to re-import that data, you can use Transfer by Zapier to do so:

If you have any further questions, please reach out to our Support Team:

We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Posted Mar 02, 2023 - 12:40 PST
We've identified an issue causing some apps to return an error message for users. These errors may be present in the Zap Editor, or may cause a Zap run to fail. This error may also prevent some Zaps from triggering. Here's the message you might see:

"'NoneType' object has no attribute 'get'"

We're currently working to implement a fix to address this issue and will update the StatusPage no later than two hours from now at 13:00 PT / 21:00 UTC.

We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything:
Posted Mar 02, 2023 - 10:55 PST
This incident affected: Zaps (Instant Triggers, Polling Triggers, Searches & Writes) and Apps.