The permission errors affecting shared Forms, Canvas, and Tables have been resolved, and recovery of tasks affected by this incident is complete.
If you continue to experience permission errors or have questions about an affected task, please contact our support team.
Thank you for your patience while we resolved this issue.
No components marked as affected
Resolved
The permission errors affecting shared Forms, Canvas, and Tables have been resolved, and recovery of tasks affected by this incident is complete.
If you continue to experience permission errors or have questions about an affected task, please contact our support team.
Thank you for your patience while we resolved this issue.
Identified
On October 14, between 08:25 and 09:17 UTC, some customers experienced permission errors that prevented actions on shared Forms, Canvas, and Tables, even when they had access.
We have identified the issue and applied a mitigation and confirmed that previously failing actions are succeeding again. We are monitoring to ensure the recovery holds.
If you encountered a permission error, please try the action again. If you continue to experience issues, please contact our support team.
Investigating
Some customers experienced permission errors that prevented actions on shared Forms, Canvas, and Tables, even when they had access. We have applied a mitigation and confirmed that previously failing actions are succeeding again. We are monitoring to ensure the recovery holds.
If you need any assistance in the meantime, please reach out to our support here.
