On June 1st, 2023 at roughly 11:45am PDT, users with SAML enabled accounts began reporting issues accessing their account settings while logged into Zapier via SAML authentication.
As for 12:45pm PDT, our team has resolved this issue and users should now be able to access their account settings.
If you're still running into this issue, please reach out to our Support team for help:
https://zapier.com/app/get-help
Thank you for your patience while we worked through this issue.
Resolved
On June 1st, 2023 at roughly 11:45am PDT, users with SAML enabled accounts began reporting issues accessing their account settings while logged into Zapier via SAML authentication.
As for 12:45pm PDT, our team has resolved this issue and users should now be able to access their account settings.
If you're still running into this issue, please reach out to our Support team for help:
https://zapier.com/app/get-help
Thank you for your patience while we worked through this issue.
Investigating
Our engineers are currently investigating an issue with users being redirected to a login page when attempting to access their account settings. This behavior seems to only be affecting users authenticating via SAML.
We apologize for the inconvenience here and we'll provide an update as soon as we can.
If you need immediate help, please reach out to our Support team:
https://zapier.com/app/get-help
