A fix has been deployed and we have confirmed no further failures since the rollout. Users signing up for a Teams trial from our pricing page should now receive a Teams trial with access to Teams features.

This incident is resolved.

If you're experiencing any other issues with your account, please contact Support at https://zapier.com/app/get-help.

We've identified and applied a fix for the issue where users signing up for a Teams trial from our pricing page were instead being placed on a Pro trial.

New signups should now correctly receive a Teams trial with full access to Teams features.

If you're experiencing any other issues with your account, please contact Support at https://zapier.com/app/get-help.

We’re aware of an issue where some users who try to start a Teams trial from our pricing page are instead placed on a Pro trial, so Teams features may not be available during the trial.

Our engineering team is investigating a fix to restore the correct Teams trial signup experience. We will provide the update by 4:15pm PT / 23:15 UTC.

If you’re experiencing any other issues with your account, please contact Support at https://zapier.com/app/get-help.

We’re aware an issue where some users who sign up for a Teams trial are instead enrolled in a Pro trial. As a result, Teams features may not be available during the trial period.

Our engineering team is continuing to investigate this issue and is working to resolve it. We’ll share another update by 2:15pm PT / 21:15 UTC.

If you're experiencing any other issues with your account please contact Support at https://zapier.com/app/get-help.