We previously saw connection failures for Google Sheets, Google Docs, and Google Drive integrations, which caused some Zaps using these apps to stop running as expected.
We have applied a fix, and authentication error rates are now significantly decreasing.
There was no data loss, but some Zaps may have missed runs during the impact windows, particularly in high-volume workflows. Zaps using these Google apps should now be running normally again and picking up new data. We are also currently replaying any Zap runs that were held during the incident.
We’re monitoring the fix closely, and if you notice any ongoing issues, please contact Support: https://zapier.com/app/get-help
No components marked as affected
Monitoring
We previously saw connection failures for Google Sheets, Google Docs, and Google Drive integrations, which caused some Zaps using these apps to stop running as expected.
We have applied a fix, and authentication error rates are now significantly decreasing.
There was no data loss, but some Zaps may have missed runs during the impact windows, particularly in high-volume workflows. Zaps using these Google apps should now be running normally again and picking up new data. We are also currently replaying any Zap runs that were held during the incident.
We’re monitoring the fix closely, and if you notice any ongoing issues, please contact Support: https://zapier.com/app/get-help
Identified
We have identified the cause of an ongoing issue affecting Google integrations, including Google Sheets, with some impact to Google Drive and Google Docs.
Users may experience intermittent connection or authentication errors, which can result in failed Zap runs or workflows not triggering as expected. In some cases, Zap runs may be delayed or temporarily held.
Our team is actively working on mitigation to restore stability. We are seeing early signs of improvement, but some users may continue to experience intermittent issues while mitigation efforts are ongoing.
We appreciate your patience as we continue to resolve this issue. We’ll provide further updates as progress continues.
