The issue preventing some Email Parser triggers from firing has been resolved. Email processing is back to normal, and affected Zaps are running as expected.
We’re continuing to monitor the system and will take steps to prevent similar issues in the future. If you need help, please contact Support: https://support.zapier.com
Resolved
The issue preventing some Email Parser triggers from firing has been resolved. Email processing is back to normal, and affected Zaps are running as expected.
We’re continuing to monitor the system and will take steps to prevent similar issues in the future. If you need help, please contact Support: https://support.zapier.com
Monitoring
A fix has been implemented for the issue where the parser backend service was unavailable.
Mailbox access should now be restored, and incoming emails should resume processing as expected.
We’re continuing to monitor the system to ensure stability.
We’ll provide a final update once monitoring is complete.
If you need help, contact Support: https://zapier.com/app/get-help
Investigating
We’re currently experiencing an issue where the parser backend service is unavailable, which may prevent users from accessing their mailboxes.
The following functionality may be affected:
Accessing mailboxes that rely on the parser service
Processing of incoming emails sent to those mailboxes
Incoming emails may be delayed while the service is unavailable.
We’re actively investigating and will provide an update by 2:30 PM PT / 10:30 PM UTC.
If you need help, contact Support: https://zapier.com/app/get-help
