All Systems Operational
Website ? Operational
Zaps Operational
Instant Triggers ? Operational
Polling Triggers ? Operational
Searches & Writes ? Operational
Apps ? Operational
Developer Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Polling Triggers Reliability ?
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Past Incidents
Jun 12, 2024
Resolved - The incident which initiated at 16:00 UTC has been fully resolved as of 16:02 UTC.

During this brief period, users may have experienced an unexpected increase in Zap triggers not processing correctly.

Our team has identified the minimal missed Zap Triggers and is currently in the process of reaching out to any users that may have been impacted.

If you experience any further issues, we encourage you to contact our customer support. We appreciate your understanding and patience, and we apologize for any inconvenience this may have caused.

Jun 12, 16:13 PDT
Investigating - Our team is currently investigating a spike in Zap triggers not processing as expected between 16:00 and 16:02 UTC. We'll continue to keep this Status Page up to date.
Jun 12, 12:22 PDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - This incident has been resolved.
Jun 7, 12:06 PDT
Update - We've implemented a fix to address an issue causing the Email Parser function to have delays in processing the requests. Emails were still being parsed but not showing processing on Zaps.

Please note that your Zaps continue to run and process as usual -- no impacts or data loss has been experienced during this incident.

We'll continue monitoring and update this StatusPage within then next 24 hours once we're confident the fix has fully resolved the issue. If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help

Jun 7, 11:47 PDT
Investigating - We're currently investigating an issue with our Email Parser function causing a delay in parsing emails. However, emails are still being parsed.

We'll provide an update as soon as we have more information. If you have any concerns or questions, please feel free to reach out to our Support Team for assistance:

https://zapier.com/app/get-help

Jun 7, 07:29 PDT
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024
Resolved - This incident has been resolved. Delayed Zap Runs that ran into a "Data hydration failure" error have been replayed.

If you have any questions or need assistance, please feel free to contact our support team: https://zapier.com/help

May 31, 12:14 PDT
Update - Zap runs with triggers that errored due to, ‘Data hydration failure - some fields may be missing’ between 13:40-14:30 UTC are being replayed. They should show as successful in your Zap history now or shortly.

If you are still seeing errors, you can replay the errored Zap runs following these steps: https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs.

Or reach out to our Support team at https://zapier.com/help.

May 31, 11:28 PDT
Monitoring - In addition to delayed Zap runs you may also have seen triggers returning the error, ‘Data hydration failure - some fields may be missing’ between 13:40-14:30 UTC.

You should see Zap runs in your Zap history now and triggers should no longer be returning an error.

Our team is currently working on replaying the triggers that failed and we will update this status page once that's complete.

In the meantime, if you have any questions or concerns, please reach out to our Support team at https://zapier.com/help.

May 31, 10:55 PDT
Investigating - Our team is currently investigating a spike in delayed Zap Runs. We'll continue to keep this Status Page up to date.
May 31, 08:29 PDT
May 30, 2024
Resolved - This incident has been resolved. All Zap triggers should be working functionally.

Any webhooks sent during this outage have been restored by our team. Should you find that you have any missing Zap runs or records, please let our Support Team know.

If you have any questions or need assistance, please feel free to contact our support team:

https://zapier.com/app/get-help

May 30, 18:00 PDT
Investigating - Our team is currently investigating a spike in Zap triggers not processing as expected. We'll continue to keep this Status Page up to date.

At this time we expect all triggers will be replayed with no data loss.

If you need any further assistance please contact our Support Team here: https://zapier.com/app/get-help

May 30, 15:01 PDT
Identified - We've identified the issue with Zap triggers not processing as expected that started at 17:23 UTC. New triggers after 19:39 UTC are working as expected.

Our team is currently investigating triggers that did not process as expected during that time period and will provide updates here with our findings.

May 30, 12:50 PDT
Investigating - Our team is currently investigating a spike in Zap triggers not processing as expected. We'll continue to keep this Status Page up to date.

If you need any further assistance please contact our Support Team here: https://zapier.com/app/get-help

May 30, 12:28 PDT
May 29, 2024
Resolved - This issue has been resolved. Live chat is available again to all eligible plans. Thank you for your patience!
May 29, 10:38 PDT
Monitoring - Live chat is available again. Our team is continuing to monitor to ensure all chats are working as expected.

You can also reach support via the Zapier contact form: https://zapier.com/app/get-help

May 29, 10:04 PDT
Identified - Due to an incident with our chat provider, live chat is currently unavailable: https://www.intercomstatus.com/incidents/lxsqvttdjj76

We are monitoring the incident and will post updates once it is resolved.

In the meantime, you can reach support using the Zapier contact form: https://zapier.com/app/get-help

May 29, 08:27 PDT