{"page":{"id":"01K4DRAZJMMN9K6YR42JWHSWXD","name":"Zapier","url":"https://status.zapier.com/","updated_at":"2026-09-21T19:27:41Z"},"incidents":[{"id":"01M329DC8THGZ7H8R65869299Z","name":"Agent runs (agents.zapier.com) intermittently experiencing 429 errors","status":"resolved","created_at":"2026-09-21T15:30:05Z","updated_at":"2026-09-21T19:27:41Z","resolved_at":"2026-09-21T19:27:41Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M32Q0E4VP1BYGTWYB21D9BF1","body":"The issue intermittently affecting Agent runs and Zap runs using AI by Zapier has been resolved. The confirmed impact window goes from September 18, 2026 at 2:00am UTC to today, September 21, at 15:00 UTC. \n\nOur team continues to work with our service provider to prevent this issue in the future, implement better safeguards, and consolidate self-healing capabilities.\n\nSome Agent runs from previous days (September 18 to September 20) could not be replayed to avoid duplicate agent executions.\n\nFor **Agents**, if you want to replay affected runs, go to your[ Agents dashboard](https://agents.zapier.com/bots), open the [All Activity](https://agents.zapier.com/activity) tab to view recent runs, and review the agent runs during the incident window. You can replay any runs that need to be reprocessed by prompting the agent in the chat to retry.\n\nFor Zap runs using **AI by Zapier**, **no action needed.** Our team has successfully replayed all affected AI by Zapier runs.\n\nMany thanks for your patience while we worked through this. If you gave any questions or need help, reach out to our support team at: zapier.com/get-help.","created_at":"2026-09-21T19:27:41Z","display_at":"2026-09-21T19:27:41Z","incident_id":"01M329DC8THGZ7H8R65869299Z","status":"resolved","updated_at":"2026-09-21T19:27:41Z"},{"id":"01M32HVN5BHR5912SPC2CRMBHF","body":"The team has identified the issue to be an intermittent overload of a service powering:\n\n• Agent runs (agents.zapier.com)\n\n• AI by Zapier executions\n\nAs a result, some agent runs and AI by Zapier executions hit 429 errors. We will be working on replaying affected agent runs or Zap runs where possible, and we'll keep this status page updated on our progress.\n\nMany thanks for your patience. Our Support team is available if you have any questions, and you can reach them at: zapier.com/get-help.","created_at":"2026-09-21T17:57:41Z","display_at":"2026-09-21T17:57:41Z","incident_id":"01M329DC8THGZ7H8R65869299Z","status":"identified","updated_at":"2026-09-21T17:57:41Z"},{"id":"01M329DC8THR11PZ8WN5H47GCT","body":"Our team is currently investigating an issue with Agent runs (from agents.zapier.com) intermittently experiencing 429 errors for some customers. We're working to confirm the root cause and implement a fix as soon as possible.\n\nAI by Zapier runs are not affected by this incident.\n\nIf you have any questions or need help, please reach out to our Support team at zapier.com/get-help.","created_at":"2026-09-21T15:30:05Z","display_at":"2026-09-21T15:30:05Z","incident_id":"01M329DC8THGZ7H8R65869299Z","status":"investigating","updated_at":"2026-09-21T15:30:05Z"}]},{"id":"01M23MR3RRFCQ119H6VX8N9D3M","name":"Zap History not displaying Zap runs","status":"resolved","created_at":"2026-09-09T17:51:43Z","updated_at":"2026-09-09T19:41:25Z","resolved_at":"2026-09-09T19:41:25Z","impact":"major","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M23V0YPXKJAP17W25ZJH8R16","body":"We have implemented a fix regarding Zap history runs not showing, so they should be available in your Zap history page now.\n\nIf you have questions or need help, please contact our Support team at: [zapier.com/get-help](http://zapier.com/get-help \"zapier.com/get-help\").","created_at":"2026-09-09T19:41:25Z","display_at":"2026-09-09T19:41:25Z","incident_id":"01M23MR3RRFCQ119H6VX8N9D3M","status":"resolved","updated_at":"2026-09-09T19:41:25Z"},{"id":"01M23RKHXNGGHZT17906V7B2X3","body":"The Engineering team has implemented a fix for this issue, and Zap runs continue to load into the Zap History.\n\nExecutions have not been affected: Zap runs are executing normally. However, the Zap run data was not rendering in the Zap history correctly.\n\nWe appreciate your patience while we worked through this, and we will share a final update once all Zap runs are displaying successfully.\n\nIf you have questions or need help, please contact our Support team at: zapier.com/get-help.","created_at":"2026-09-09T18:59:08Z","display_at":"2026-09-09T18:59:08Z","incident_id":"01M23MR3RRFCQ119H6VX8N9D3M","status":"monitoring","updated_at":"2026-09-09T18:59:08Z"},{"id":"01M23P0XGH100RKX8S1KZBQSVD","body":"We've identified the root cause for Zap runs not displaying in the Zap History, and our Engineering team is working on a resolution.\n\nZap runs are slowly appearing again in the Zap history, and we'll confirm once all Zap runs can be accessed.\n\nFor any questions, please reach out to our Support team at: zapier.com/get-help.","created_at":"2026-09-09T18:14:01Z","display_at":"2026-09-09T18:14:01Z","incident_id":"01M23MR3RRFCQ119H6VX8N9D3M","status":"identified","updated_at":"2026-09-09T18:14:01Z"},{"id":"01M23MR3RRJ0RMTV7471ST5S9E","body":"We're currently experiencing an issue where the Zap History page is not displaying recent Zap runs happening from today, September 9, 2026 starting at approximately 12:39PM EST.\n\nZap runs are still processing normally, but can't be accessed or reviewed at the moment.\n\nWe're actively investigating and will continue to update this status page with our progress.\n\nMany thanks for your patience! If you have any questions, please contact our Support team at: zapier.com/get-help.","created_at":"2026-09-09T17:51:43Z","display_at":"2026-09-09T17:51:43Z","incident_id":"01M23MR3RRFCQ119H6VX8N9D3M","status":"investigating","updated_at":"2026-09-09T17:51:43Z"}]},{"id":"01M20NFAB8480D5PJP43DC2Z0F","name":"Webhook Triggers and Zap Actions - Service Disruption","status":"resolved","created_at":"2026-09-08T14:06:41Z","updated_at":"2026-09-08T17:08:14Z","resolved_at":"2026-09-08T17:08:14Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M20ZVRM5YJMBNMKFCVGG4FZ8","body":"The issue causing some Zap workflows to not trigger from webhooks or fail on action steps between approximately 8:15–9:50 AM ET has been resolved.\n\nIf you're still seeing issues with a Zap that should have run during this window, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help \"zapier.com/app/get-help\")","created_at":"2026-09-08T17:08:14Z","display_at":"2026-09-08T17:08:14Z","incident_id":"01M20NFAB8480D5PJP43DC2Z0F","status":"resolved","updated_at":"2026-09-08T17:08:14Z"},{"id":"01M20NFAB8D0G3YXRCN6Z1HBPC","body":"A brief infrastructure issue between approximately 8:15–9:50 AM ET caused some Zap workflows using webhook triggers to not fire, and some Zap action steps to fail.\n\nThe issue has been resolved, and Zap Runs are processing normally.\n\nWe're reviewing affected accounts and replaying missed webhook events where possible.\n\nIf you notice a Zap that should have run during this window and did not, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help \"zapier.com/app/get-help\")","created_at":"2026-09-08T14:06:41Z","display_at":"2026-09-08T14:06:40Z","incident_id":"01M20NFAB8480D5PJP43DC2Z0F","status":"monitoring","updated_at":"2026-09-08T14:06:41Z"}]},{"id":"01M1EDMRY46H75PAN3HJ56DY7J","name":"Freshservice - Webhook delivery disruption","status":"resolved","created_at":"2026-09-01T12:03:31Z","updated_at":"2026-09-07T12:44:40Z","resolved_at":"2026-09-07T12:44:40Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M1XYCE6KNG1BRD6J7YC1NE6C","body":"Freshservice webhook triggers are now delivering to Zapier again following a fix deployed by Freshservice. We’ve confirmed incoming webhook activity has resumed and are continuing to monitor volumes.\n\nIf you experience ongoing issues, contact Support by clicking above or go to: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-09-07T12:44:40Z","display_at":"2026-09-07T12:44:40Z","incident_id":"01M1EDMRY46H75PAN3HJ56DY7J","status":"resolved","updated_at":"2026-09-07T12:44:40Z"},{"id":"01M1PX5M9CG8JN8AJD32DQMPHW","body":"The Freshservice disruption is still under investigation. The Freshservice team has confirmed the issue and is working to implement a fix. We’ll provide the next update once we know more. If you’re experiencing this issue, please reach out to our Support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-09-04T19:08:47Z","display_at":"2026-09-04T19:08:47Z","incident_id":"01M1EDMRY46H75PAN3HJ56DY7J","status":"investigating","updated_at":"2026-09-04T19:08:47Z"},{"id":"01M1MKCG7NAAVW1TVE3711W0D6","body":"We’re still investigating the disruption with Freshdesk. If you are experiencing issues related to this, please reach out here: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-09-03T21:39:18Z","display_at":"2026-09-03T21:39:18Z","incident_id":"01M1EDMRY46H75PAN3HJ56DY7J","status":"investigating","updated_at":"2026-09-03T21:39:18Z"},{"id":"01M1KT1ESZPX3VFPVZSEQ6HP8R","body":"We are still investigating the disruption with Freshservice and have touched base with their team to continue digging into this. We will continue to share further information as it becomes available. We appreciate your patience while our team works on this.","created_at":"2026-09-03T14:16:22Z","display_at":"2026-09-03T14:16:22Z","incident_id":"01M1EDMRY46H75PAN3HJ56DY7J","status":"investigating","updated_at":"2026-09-03T14:16:22Z"},{"id":"01M1EDMRY4METF5BWH1SSXT2JX","body":"Customers using Freshservice webhook triggers may not receive new updates in their Zaps. We are investigating the disruption with Freshservice and will share further information as it becomes available.","created_at":"2026-09-01T12:03:31Z","display_at":"2026-09-01T12:03:31Z","incident_id":"01M1EDMRY46H75PAN3HJ56DY7J","status":"investigating","updated_at":"2026-09-01T12:03:31Z"}]},{"id":"01M14CQXM2KJ2TNYJC813SPZ5G","name":"Tables, Chatbots, and Forms not loading for some customers","status":"resolved","created_at":"2026-08-28T14:35:21Z","updated_at":"2026-08-28T15:35:58Z","resolved_at":"2026-08-28T15:35:58Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M14G6WV21ZVG1S6N9H2GYHGM","body":"The issue affecting Tables, Chatbots, and Forms has been resolved as of approximately 15:00 UTC.\n\nSome users were unable to load existing Tables, Chatbots, or Forms and were redirected to a creation page instead.\n\nAll affected surfaces — Tables, Forms, Chatbots, and folder/subfolder creation — have been verified and are working normally.\n\nNo data loss occurred, and Zap runs were not affected.\n\nIf you're still experiencing issues, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-08-28T15:35:58Z","display_at":"2026-08-28T15:35:58Z","incident_id":"01M14CQXM2KJ2TNYJC813SPZ5G","status":"resolved","updated_at":"2026-08-28T15:35:58Z"},{"id":"01M14E87FHJMH9JMTJAES75DQT","body":"A fix has been implemented for the issue affecting Tables, Chatbots, and Forms. These should now be loading as expected for affected users.\n\nWe are continuing to monitor to confirm full stability. We will post a final update within 24 hours.\n\nIf anything still seems off, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-28T15:01:44Z","display_at":"2026-08-28T15:01:44Z","incident_id":"01M14CQXM2KJ2TNYJC813SPZ5G","status":"monitoring","updated_at":"2026-08-28T15:01:44Z"},{"id":"01M14CQXM2VSW2WQP4H5KDSRGF","body":"We're currently investigating an issue affecting Tables, Chatbots, and Forms for some users. Affected users may find that existing Tables, Chatbots, or Forms are not loading and are instead being redirected to a creation page.\n\nIf you need help in the meantime, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-28T14:35:21Z","display_at":"2026-08-28T14:35:21Z","incident_id":"01M14CQXM2KJ2TNYJC813SPZ5G","status":"investigating","updated_at":"2026-08-28T14:35:21Z"}]},{"id":"01M0ZFYYM9AASCQ6T6N5KPAT4K","name":"Intermittent instant trigger failures","status":"resolved","created_at":"2026-08-26T16:55:25Z","updated_at":"2026-08-26T21:41:41Z","resolved_at":"2026-08-26T21:41:41Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M100B3WEH7JBVHXRCCT3V73S","body":"Instant trigger processing has returned to normal. We have successfully replayed the affected triggers and continue not to see any impacted Zap runs, so the incident is now resolved.\n\n\n\nIf you have any questions, please reach out to our support team: [[https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")]([https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\"))","created_at":"2026-08-26T21:41:41Z","display_at":"2026-08-26T21:41:41Z","incident_id":"01M0ZFYYM9AASCQ6T6N5KPAT4K","status":"resolved","updated_at":"2026-08-26T21:41:41Z"},{"id":"01M0ZQ1ZT41GJHX7PP15EAFB0S","body":"A fix has been implemented and we are monitoring the results.\n\nWe have not seen any new instant trigger failures since approximately 10:26 AM PDT (17:26 UTC). The change we deployed adds automatic retries for the failure that was preventing a small number of triggers from firing, and we are continuing to roll it out fully.\n\nNo data has been lost. We have confirmed that affected triggers replay successfully, and we are now replaying the triggers that failed during this incident.\n\nOur team is monitoring closely to confirm the issue is fully resolved.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-08-26T18:59:25Z","display_at":"2026-08-26T18:59:25Z","incident_id":"01M0ZFYYM9AASCQ6T6N5KPAT4K","status":"monitoring","updated_at":"2026-08-26T18:59:25Z"},{"id":"01M0ZHMSEJ7QW9EBDMNJ0MFGCJ","body":"We're continuing to investigate a small number of workflows that failed to start between approximately 9:00–9:20 AM UTC on August 25.\n\nAffected triggers did not fire during this window. No data has been lost — failed triggers can be replayed once the issue is resolved.\n\nOur team is actively working to determine the root cause. We'll provide another update as soon as possible.\n\nIf you need help: [ https://zapier.com/app/get-help](https://zapier.com/app/get-help \" https://zapier.com/app/get-help\")","created_at":"2026-08-26T17:24:49Z","display_at":"2026-08-26T17:24:49Z","incident_id":"01M0ZFYYM9AASCQ6T6N5KPAT4K","status":"investigating","updated_at":"2026-08-26T17:24:49Z"},{"id":"01M0ZFYYM9BH3WQADDQJYDGK6D","body":"Some customers may experience intermittent delays or failures with instant triggers, which can prevent workflows from starting. We are investigating the issue and working to restore normal processing.\n\nWe will provide updates as soon as possible.","created_at":"2026-08-26T16:55:25Z","display_at":"2026-08-26T16:55:25Z","incident_id":"01M0ZFYYM9AASCQ6T6N5KPAT4K","status":"investigating","updated_at":"2026-08-26T16:55:25Z"}]},{"id":"01M0HV3V4P98D60N2VTYC1MC3F","name":"Salesforce integration - trigger and connection disruptions","status":"resolved","created_at":"2026-08-21T09:40:58Z","updated_at":"2026-08-25T14:20:24Z","resolved_at":"2026-08-25T14:20:24Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M0WMPCQCSYKCPWD51JG0D6PZ","body":"Salesforce connections have recovered and authentication errors have returned toward normal levels. Customers should now be able to use their Salesforce integrations normally. We will continue to monitor recovery.","created_at":"2026-08-25T14:20:24Z","display_at":"2026-08-25T14:20:24Z","incident_id":"01M0HV3V4P98D60N2VTYC1MC3F","status":"resolved","updated_at":"2026-08-25T14:20:24Z"},{"id":"01M0HZ23J6DYSJ6YZXT8GWMHVG","body":"We are continuing to investigate an issue affecting Salesforce integrations in Zapier. Some Salesforce connections were invalidated and may show as expired or disconnected in My Apps.\n\nHow to tell if you’re affected\n• Go to My Apps: [https://zapier.com/app/connections](https://zapier.com/app/connections \"https://zapier.com/app/connections\")\n• If your Salesforce connection shows as expired or disconnected, you’re affected\n• Zaps that use that Salesforce connection as a trigger (especially polling triggers) may stop firing while the connection is expired\n• You may also see held Zap runs or trigger authentication failures in Zap History\n\nWhat to do\nReconnect the affected Salesforce connection from My Apps. Use a Salesforce user that has permission to authorize the connection in your org.\n\nOnce reconnected, polling triggers should resume on their normal schedule. Held or missed runs should begin processing again after the connection is healthy.\n\nOther impact\nZap steps that do not use the affected Salesforce connection, and workflows outside Salesforce, are not broadly affected based on what we know so far.\n\nWhat we’re doing\nRe-authentication has restored service for customers who have the required Salesforce permissions. We have not deployed a platform-wide fix yet. We are investigating why these connections were invalidated and coordinating with Salesforce. We will provide another update within 60 minutes.\n\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-21T10:49:55Z","display_at":"2026-08-21T10:49:55Z","incident_id":"01M0HV3V4P98D60N2VTYC1MC3F","status":"investigating","updated_at":"2026-08-21T10:49:55Z"},{"id":"01M0HV3V4PSN3Y9PSMFJHH1R74","body":"We’re investigating an issue affecting Salesforce integrations in Zapier. Some customers may see Salesforce connections disconnect, trigger authentication failures, or Zaps held while we investigate.\nZap Runs that use Salesforce triggers may be delayed or fail to fire until connections are restored. Other Zap steps and non-Salesforce workflows are not broadly affected based on what we know so far.\nWe’re actively investigating and will provide another update within 60 minutes.\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-21T09:40:58Z","display_at":"2026-08-21T09:40:58Z","incident_id":"01M0HV3V4P98D60N2VTYC1MC3F","status":"investigating","updated_at":"2026-08-21T09:40:58Z"}]},{"id":"01M0KBKKS2ZS262BZ6EE957HCJ","name":"403 errors when trying to connect or reconnect to ActiveCampaign","status":"resolved","created_at":"2026-08-21T23:48:26Z","updated_at":"2026-08-22T02:19:23Z","resolved_at":"2026-08-22T02:19:23Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M0KM8049PT70WY45EZP1XT9A","body":"The issue with ActiveCampaign app connections and runs returning a 403 error has been fully resolved. Authentication and integration are functioning normally again.\n\nImpacted runs during the incident period have been replayed successfully.\n\nIf you're experiencing any issues, please reach out to our Support team through this link: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-08-22T02:19:23Z","display_at":"2026-08-22T02:19:23Z","incident_id":"01M0KBKKS2ZS262BZ6EE957HCJ","status":"resolved","updated_at":"2026-08-22T02:19:23Z"},{"id":"01M0KJ9X6RK8F6E5QH9WQ13V9N","body":"The issue with ActiveCampaign app connections returning a 403 error has been resolved. Authentication and integration are now functioning normally, and Zap runs using ActiveCampaign aren't impacted by this going forward.\n\nOur team is currently investigating which Zap runs were affected during the incident and will provide further updates as needed.\n\nThank you for your patience and we appreciate you bearing with us as we worked through this. If you continue to experience any issues, please reach out to our Support team at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-08-22T01:45:28Z","display_at":"2026-08-22T01:45:28Z","incident_id":"01M0KBKKS2ZS262BZ6EE957HCJ","status":"monitoring","updated_at":"2026-08-22T01:45:28Z"},{"id":"01M0KBKKS2CS8B0QD0V6PAR0GP","body":"We have reports that users who try to create new app connections or reconnect existing ones for ActiveCampaign receive a 403 error. This causes the connection to fail.\n\nOur Engineering team is looking into the issue and will follow up as soon as we learn more.\n\nIf you're unable to log in, please open a case with our Support team at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\") so we can continue to keep you up-to-date.","created_at":"2026-08-21T23:48:26Z","display_at":"2026-08-21T23:48:26Z","incident_id":"01M0KBKKS2ZS262BZ6EE957HCJ","status":"investigating","updated_at":"2026-08-21T23:48:26Z"}]},{"id":"01M0DCEA0AVKYFXC173KEACKFF","name":"Errors related to Pipedrive invalid IDs","status":"resolved","created_at":"2026-08-19T16:07:34Z","updated_at":"2026-08-19T19:36:49Z","resolved_at":"2026-08-19T19:36:49Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M0DRDESDGYD0QE2GSFBMW4B4","body":"Errors related to Pipedrive invalid IDs are resolved. If you have any further questions, please reach out to us: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-19T19:36:49Z","display_at":"2026-08-19T19:36:49Z","incident_id":"01M0DCEA0AVKYFXC173KEACKFF","status":"resolved","updated_at":"2026-08-19T19:36:49Z"},{"id":"01M0DEM92N80VM6CXX80DT2YDJ","body":"We are investigating the affected Zaps regarding the invalid ID errors.\n\nIf you are experiencing this issue or have any questions, please reach out to us at[ https://zapier.com/app/get-help](https://zapier.com/app/get-help \" https://zapier.com/app/get-help\")","created_at":"2026-08-19T16:45:47Z","display_at":"2026-08-19T16:45:47Z","incident_id":"01M0DCEA0AVKYFXC173KEACKFF","status":"investigating","updated_at":"2026-08-19T16:45:47Z"},{"id":"01M0DE7XZXYS0MNX54DW4DRT9F","body":"Errors/issue related to Pipedrive invalid IDs are recovering, and we'll continue to monitor this. If you're still encountering this issue, please reach out to us at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-19T16:39:02Z","display_at":"2026-08-19T16:39:02Z","incident_id":"01M0DCEA0AVKYFXC173KEACKFF","status":"monitoring","updated_at":"2026-08-19T16:39:02Z"},{"id":"01M0DCEA0ATEQY7C2FX1QRKH6F","body":"We are investigating reports of invalid ID errors related to Pipedrive triggers/actions. If you are running into this issue, please reach out to us at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-19T16:07:34Z","display_at":"2026-08-19T16:07:34Z","incident_id":"01M0DCEA0AVKYFXC173KEACKFF","status":"investigating","updated_at":"2026-08-19T16:07:34Z"}]},{"id":"01M0AY8TWX07D5T9KVM3GSQSFY","name":"Sales Contact forms are not loading","status":"resolved","created_at":"2026-08-18T17:21:26Z","updated_at":"2026-08-19T18:36:30Z","resolved_at":"2026-08-19T18:36:30Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M0DMZ08741THJD39FNDHVY84","body":"After monitoring traffic, we're seeing forms respond as expected. We now consider the issue resolved.\n\nThank you for your patience as we worked to resolve the issue.","created_at":"2026-08-19T18:36:30Z","display_at":"2026-08-19T18:36:30Z","incident_id":"01M0AY8TWX07D5T9KVM3GSQSFY","status":"resolved","updated_at":"2026-08-19T18:36:30Z"},{"id":"01M0BAF7743BRQBW8JEKTK9JNH","body":"We’ve deployed a fix for the issue that caused some [Contact Sales forms](https://zapier.com/l/contact-sales \"Contact Sales forms\") to fail to load. We’re monitoring the form closely to confirm the improvement holds.\n\nIf you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support ([https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")), and we'll route the ticket accordingly.","created_at":"2026-08-18T20:54:38Z","display_at":"2026-08-18T20:54:38Z","incident_id":"01M0AY8TWX07D5T9KVM3GSQSFY","status":"monitoring","updated_at":"2026-08-18T20:54:38Z"},{"id":"01M0B0VGRTNBTXAPYB8KWTJS9K","body":"Our Engineering team has observed increased traffic to our Contact Sales form, causing it to reach our vendor's rate limit and fail to load.\n\nWe're continuing our work to resolve the issue, but if you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support ([https://zapier.com/l/contact-sales](https://zapier.com/l/contact-sales \"https://zapier.com/l/contact-sales\")), and we'll route the ticket accordingly.","created_at":"2026-08-18T18:06:35Z","display_at":"2026-08-18T18:06:35Z","incident_id":"01M0AY8TWX07D5T9KVM3GSQSFY","status":"identified","updated_at":"2026-08-18T18:06:35Z"},{"id":"01M0AY8TWXKB632B2AW7SW90RZ","body":"We're currently investigating an issue where our [Contact Sales](https://zapier.com/l/contact-sales \"Contact Sales\")\nform on the homepage does not load. Our team is actively working on identifying and resolving the issue.\n\nIn the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: [zapier.com/get-help](http://zapier.com/get-help \"zapier.com/get-help\"), and we'll be happy to assist and/or route you to the appropriate team.","created_at":"2026-08-18T17:21:26Z","display_at":"2026-08-18T17:21:26Z","incident_id":"01M0AY8TWX07D5T9KVM3GSQSFY","status":"investigating","updated_at":"2026-08-18T17:21:26Z"}]},{"id":"01M0BMH9EEXYH27G7DFEX47M8Y","name":"Zapier Functions temporarily unavailable","status":"resolved","created_at":"2026-08-18T23:50:32Z","updated_at":"2026-08-18T23:58:49Z","resolved_at":"2026-08-18T23:58:49Z","impact":"major","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M0BN0EM6744MVVN28FBYX6WF","body":"The issue affecting Zapier Functions has been resolved. Functions are now operating normally.\n\nDuring this incident, users were unable to create, edit, or run Functions. No data loss occurred. Zaps and other Zapier services were not affected during this time.\n\nIf you are still experiencing issues, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-08-18T23:58:49Z","display_at":"2026-08-18T23:58:49Z","incident_id":"01M0BMH9EEXYH27G7DFEX47M8Y","status":"resolved","updated_at":"2026-08-18T23:58:49Z"},{"id":"01M0BMH9EE56VFMT1X0VPZD59Z","body":"We're currently experiencing an issue affecting Zapier Functions. Users attempting to create, edit, or run Functions may encounter errors or be unable to access the service.\n\nZaps and other Zapier services continue to operate normally. No data loss is expected.\n\nIf you are currently migrating your Functions, you may experience disruptions until this issue is resolved.\n\nOur team is actively investigating and working to restore full functionality.\n\nIf you need help, contact Support: [[https://zapier.com/app/get-help](https://zapier.com/app/get-help)](https://zapier.com/app/get-help\\](https://zapier.com/app/get-help) \"https://zapier.com/app/get-help](https://zapier.com/app/get-help)\")","created_at":"2026-08-18T23:50:32Z","display_at":"2026-08-18T23:50:32Z","incident_id":"01M0BMH9EEXYH27G7DFEX47M8Y","status":"investigating","updated_at":"2026-08-18T23:50:32Z"}]},{"id":"01M08QSZ6ZZJTEWFEQ4X034831","name":"Contact Sales forms is down","status":"resolved","created_at":"2026-08-17T20:49:59Z","updated_at":"2026-08-17T22:54:23Z","resolved_at":"2026-08-17T22:54:23Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01M08YXRHJGR7KZ57F88P1ZVKE","body":"This incident has been resolved. Submissions to our Contact Sales, webinar/event registration, ZapConnect registration, and AI Leaders Lab forms are working normally again.\n\nThe issue was caused by our third-party form provider’s daily API limit being exhausted by internal Zapier traffic, which prevented these marketing-site forms from loading and submitting. The upstream limit has been raised, the internal traffic source has been stopped, and form submissions have been confirmed stable.\n\nThanks again for your patience while we were working on resolving that, and if you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-08-17T22:54:23Z","display_at":"2026-08-17T22:54:23Z","incident_id":"01M08QSZ6ZZJTEWFEQ4X034831","status":"resolved","updated_at":"2026-08-17T22:54:23Z"},{"id":"01M08Y3ADETQHCQP8D9YVJSSVC","body":"A fix has been implemented and we are monitoring the results. Our third-party form provider has temporarily raised our API limit, and Contact Sales, webinar/event registration, ZapConnect registration, and AI Leaders Lab forms are displaying and submitting successfully again.\n\nSigning in, creating Zaps, and running existing Zaps were not affected at any point during this incident.\n\nWe are continuing to monitor form submissions and traffic levels to confirm the fix holds.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-08-17T22:39:56Z","display_at":"2026-08-17T22:39:56Z","incident_id":"01M08QSZ6ZZJTEWFEQ4X034831","status":"monitoring","updated_at":"2026-08-17T22:39:56Z"},{"id":"01M08SADMT26KSNGSP7RAJXKNV","body":"We have identified the issue causing our Contact Sales, event registration, and webinar registration forms to fail. A third-party form provider we use across our marketing site has hit a daily API limit, which is preventing new form submissions from going through.\n\nImpact is limited to marketing-site forms — signing in, creating Zaps, and running existing Zaps are not affected.\n\nWe are working with the provider to restore submissions as quickly as possible.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-08-17T21:16:26Z","display_at":"2026-08-17T21:16:26Z","incident_id":"01M08QSZ6ZZJTEWFEQ4X034831","status":"identified","updated_at":"2026-08-17T21:16:26Z"},{"id":"01M08QSZ6ZRQ4VV9RC2QA6W9VT","body":"We are currently investigating an issue where our Contact Sales form is not rendering correctly under \u003chttps://zapier.com/l/contact-sales\u003e. Our team is actively working on resolving this issue.\n\nIn the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: zapier.com/get-help, and we'll be happy to assist and/or route you to the appropriate team.","created_at":"2026-08-17T20:49:59Z","display_at":"2026-08-17T20:49:59Z","incident_id":"01M08QSZ6ZZJTEWFEQ4X034831","status":"investigating","updated_at":"2026-08-17T20:49:59Z"}]},{"id":"01KZB4W59KVRBJCJ6Y70HEQFFS","name":"Salesforce Integration Issue","status":"resolved","created_at":"2026-08-06T09:01:09Z","updated_at":"2026-08-06T12:28:38Z","resolved_at":"2026-08-06T12:28:38Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KZBGR2WYSZ9WGPV9DAZ18BDA","body":"We have successfully resolved the Salesforce connection issues that affected some of our customers earlier today.\n\n**What Happened**\n\nA recent update to our Salesforce integration caused authentication failures for users who were automatically migrated to the new version. Customers attempting to connect or reconnect their Salesforce accounts received an error message.\n\n**What We Did**\n\nOur team quickly identified the root cause, stopped further migrations, and rolled back all affected users to a previous working version. We then systematically reactivated all affected Salesforce connections and replayed any impacted Zap runs to ensure no data was lost.\n\n**Resolution**\n\nAll Salesforce connections have been restored and are now working normally. Your Zaps should resume processing automatically. If you experienced any issues earlier today, your connections are now active and ready to use.\n\n**Thank You**\n\nWe sincerely apologize for this disruption and appreciate your patience as we worked to resolve this issue. If you have any questions or continue to experience problems, please contact our support team at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").\n\nThank you for your continued trust in Zapier.","created_at":"2026-08-06T12:28:38Z","display_at":"2026-08-06T12:28:38Z","incident_id":"01KZB4W59KVRBJCJ6Y70HEQFFS","status":"resolved","updated_at":"2026-08-06T12:28:38Z"},{"id":"01KZBDP9XHVJG8DSFSBN2H6JXR","body":"We have rolled back the problematic update and confirmed that Salesforce connections are now working properly.\n\nWhat you need to do: If you experienced an error when trying to connect or reconnect Salesforce, your connection should now work. You can reconnect your connection, and it will be restored to active status.\n\n**Next Steps**\n\nWe will provide another update once we have completed the fix. We sincerely apologize for this disruption and appreciate your patience as we work to fully resolve this issue.\n\nFor support inquiries, please contact our support team at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-08-06T11:35:14Z","display_at":"2026-08-06T11:35:14Z","incident_id":"01KZB4W59KVRBJCJ6Y70HEQFFS","status":"monitoring","updated_at":"2026-08-06T11:35:14Z"},{"id":"01KZB7KGT7Y4D1V6MMQ70BSX7D","body":"We have identified the root cause of the Salesforce connection failures and are actively working to resolve the issue.\n\nWhat Happened\n\nOur investigation identified that a recent update to the Salesforce integration caused this issue for users who were automatically migrated to the new version.\n\nWho Is Affected\n\nOnly users who were automatically migrated to the latest version of the Salesforce integration and then attempted to reconnect their Salesforce account are affected. If you have not tried to reconnect Salesforce since this morning, you may not have experienced any disruption.\n\nWhat We're Doing\n\nOur engineering team is deploying a fix that will resolve this issue. We have stopped further automatic migrations and are preparing to move affected users to the corrected version.\n\nWhat You Need to Do\n\nIf you received an error when trying to connect or reconnect Salesforce, you will need to reconnect your Salesforce account once we have deployed the fix. We will send you detailed instructions on how to do this.\n\nNext Steps\n\nWe will provide another update with confirmation when the fix has been deployed. We sincerely apologize for this disruption and appreciate your patience as we work to resolve this issue.\n\nFor support inquiries, please contact our [support team](https://zapier.com/app/get-help \"support team\").","created_at":"2026-08-06T09:48:51Z","display_at":"2026-08-06T09:48:51Z","incident_id":"01KZB4W59KVRBJCJ6Y70HEQFFS","status":"identified","updated_at":"2026-08-06T09:48:51Z"},{"id":"01KZB4W59K0N3BZ9TSAH9MBQHF","body":"We are currently investigating an issue affecting Salesforce connections. Users attempting to add or reconnect Salesforce integrations are receiving a \"Cross-org Auth flows are not supported for this external client app\" error and a 400 error response.\n\n**What's Happening**\n\nStarting at approximately 09:42 CET on August 6, 2026, users have been unable to authenticate or reconnect Salesforce accounts. This issue is affecting multiple versions of the Salesforce integration.\n\n**What We're Doing**\n\nOur engineering team has identified a recent code change as the likely cause and we are actively working to restore functionality and will provide updates as soon as we have more information.\n\n**Next Steps**\n\nWe will post another update within the next 30 minutes with either a resolution or a more detailed timeline. We apologize for the disruption and appreciate your patience as we work through this issue.\n\nFor support inquiries, please contact our [support team](https://zapier.com/app/get-help \"support team\").","created_at":"2026-08-06T09:01:09Z","display_at":"2026-08-06T09:01:09Z","incident_id":"01KZB4W59KVRBJCJ6Y70HEQFFS","status":"investigating","updated_at":"2026-08-06T09:01:09Z"}]},{"id":"01KYMEZ19QGVP442GAX09GTR7S","name":"Close CRM integration: authentication issues","status":"resolved","created_at":"2026-07-28T13:34:57Z","updated_at":"2026-07-28T14:43:27Z","resolved_at":"2026-07-28T14:43:27Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KYMJWF9Q40YPYFD9MBX1KDV2","body":"This issue affecting the Close CRM integration has been resolved.\n\nCustomers should now be able to connect or reconnect their Close account in Zapier normally. We have also replayed impacted delayed/held Zap runs that were paused during the incident.\n\nIf you’re still seeing errors connecting or reconnecting Close, please retry and contact Zapier Support at: _[https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")._ ","created_at":"2026-07-28T14:43:27Z","display_at":"2026-07-28T14:43:27Z","incident_id":"01KYMEZ19QGVP442GAX09GTR7S","status":"resolved","updated_at":"2026-07-28T14:43:27Z"},{"id":"01KYMEZ19QQDEQBB5YPXME5FWR","body":"We’re aware of an issue affecting the Close CRM integration where some customers may see errors when connecting or reconnecting their Close account in Zapier (for example, “invalid_client”).\n\nWe’ve identified the failure point and are working with the relevant parties to restore normal authentication as quickly as possible. We’ll share another update as we learn more.\n\nIf you’re impacted, please retry later. If the issue is urgent, contact Zapier Support at: _[https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\") with a screenshot of the error._","created_at":"2026-07-28T13:34:57Z","display_at":"2026-07-28T13:34:57Z","incident_id":"01KYMEZ19QGVP442GAX09GTR7S","status":"identified","updated_at":"2026-07-28T13:34:57Z"}]},{"id":"01KY5HJS69EPEKQZP49GRS90FV","name":"Quota exceeded errors on a subset of Zap runs using Google apps integrations","status":"resolved","created_at":"2026-07-22T18:32:05Z","updated_at":"2026-07-22T20:38:52Z","resolved_at":"2026-07-22T20:38:52Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KY5RTYQ3MYTPAVAYH898PR74","body":"We previously reported quota-exceeded errors affecting a subset of Zap workflows using Google Drive, Google Sheets, Google Docs, Google Slides, and Gmail actions.\n\nThe underlying issue has been fixed. Affected Zap runs have been replayed, and workflows that were paused due to elevated errors have been restored.\n\nNo further action is needed on your end. If a Zap run still shows as failed, you can replay it from your Zap history, or contact Support at [zapier.com/get-help](http://zapier.com/get-help \"zapier.com/get-help\").","created_at":"2026-07-22T20:38:52Z","display_at":"2026-07-22T20:38:52Z","incident_id":"01KY5HJS69EPEKQZP49GRS90FV","status":"resolved","updated_at":"2026-07-22T20:38:52Z"},{"id":"01KY5HJS69C643CD2DBXQNBVHX","body":"We have confirmed that the Quota Exceeded errors from Google Drive also affected a small subset of Zap workflows using Google Sheets, Google Docs, Google Slides and Gmail actions. \n\nThe Google Drive quota exceeded errors have been resolved (\u003chttps://status.zapier.com/incidents/01KY534ZVKCPV90WN0B6BAY0WY\u003e).\n\nThe majority of affected Google apps Zap runs have been replayed. We are currently monitoring error rates and confirming that all affected Zap runs have succeeded at this point.\n\nIf you have any questions, please reach out to our Support team at zapier.com/get-help.","created_at":"2026-07-22T18:32:05Z","display_at":"2026-07-22T18:32:05Z","incident_id":"01KY5HJS69EPEKQZP49GRS90FV","status":"monitoring","updated_at":"2026-07-22T18:32:05Z"}]},{"id":"01KY534ZVKCPV90WN0B6BAY0WY","name":"Elevated errors for Google Drive app integration","status":"resolved","created_at":"2026-07-22T14:19:53Z","updated_at":"2026-07-22T17:50:50Z","resolved_at":"2026-07-22T17:50:50Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KY5F78MR19951K5RYJ06QYRF","body":"The rollback was successful, and the Google Drive quota errors have been resolved. All Google Drive actions are back to normal. Errored runs have been replayed automatically.\n\nMany thanks for your patience while we worked through this. If you have any questions, please reach out to our Support team at [zapier.com/get-help](http://zapier.com/get-help). ","created_at":"2026-07-22T17:50:50Z","display_at":"2026-07-22T17:50:50Z","incident_id":"01KY534ZVKCPV90WN0B6BAY0WY","status":"resolved","updated_at":"2026-07-22T17:50:50Z"},{"id":"01KY5AVY6CM4FJHVYQWH44AAWQ","body":"Our Engineering implemented a fix by rolling back an update that caused the elevated errors. All Zap workflows using Google Drive actions will continue to execute correctly. \n\nErrored runs will be replayed automatically. We continue to monitor performance to confirm all error rates have returned back to baseline.\n\nIf you have any questions, please reach out to our Support team at zapier.com/get-help.","created_at":"2026-07-22T16:34:45Z","display_at":"2026-07-22T16:34:45Z","incident_id":"01KY534ZVKCPV90WN0B6BAY0WY","status":"monitoring","updated_at":"2026-07-22T16:34:45Z"},{"id":"01KY534ZVKWHS595TGEPEBQ004","body":"Our Engineering has identified an issue with the Google Drive integration hitting intermittent 403 - Quota Exhausted errors across all actions. The team is working on implementing a fix.\n\nIf you have any questions, please reach out to our Support team at zapier.com/get-help.","created_at":"2026-07-22T14:19:53Z","display_at":"2026-07-22T14:19:53Z","incident_id":"01KY534ZVKCPV90WN0B6BAY0WY","status":"identified","updated_at":"2026-07-22T14:19:53Z"}]},{"id":"01KY2E7CQ16M9Z0E54HAB3C9K0","name":"BambooHR: Testing/creating connections fail with status code 403","status":"resolved","created_at":"2026-07-21T13:35:42Z","updated_at":"2026-07-22T14:38:42Z","resolved_at":"2026-07-22T14:38:42Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KY547EJFBGRCDJ8S112ER50N","body":"We've resolved an issue that could cause new BambooHR connections or reconnection attempts to fail with an unclear authentication error and status code `403`. The issue stemmed from one of the endpoints we used to verify BambooHR connections becoming unreliable.\n\nWe've updated our connection check to use a more reliable endpoint and corrected the error messaging so any future authentication issues will show a clear, actionable reason.\n\nWhat you need to do:\n\n\n• If your BambooHR Zaps have continued running normally throughout, no action is required.\n\n• If you were previously unable to create a new BambooHR connection or [reconnect an existing one](https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK29AAFDNP7AS4PQ1NNM6 \"reconnect an existing one\"), please try again, this should now succeed.\n\n• If you're unsure whether your connection was affected, we recommend [testing](https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK296C9MCSX29305AKVZY \"testing\") your [BambooHR connection](https://zapier.com/app/assets/connections?app=BambooHRCLIAPI \"BambooHR connection\") from your account settings to confirm.\n\n\nWe apologize for any disruption this caused and thank you for your patience.","created_at":"2026-07-22T14:38:42Z","display_at":"2026-07-22T14:38:42Z","incident_id":"01KY2E7CQ16M9Z0E54HAB3C9K0","status":"resolved","updated_at":"2026-07-22T14:38:42Z"},{"id":"01KY35WBYP5R9RS9MFYB392NP6","body":"We've identified the cause the issue preventing users from creating new BambooHR connections or testing/updating existing BambooHR connections.\n\nWe've released an update the we believe will address this issue, and will continue to monitor to confirm the issue is resolved.","created_at":"2026-07-21T20:29:07Z","display_at":"2026-07-21T20:29:07Z","incident_id":"01KY2E7CQ16M9Z0E54HAB3C9K0","status":"monitoring","updated_at":"2026-07-21T20:29:07Z"},{"id":"01KY2E7CQ1A3KMSY7BZF7VG6YP","body":"We've received reports of customers being unable to create new BambooHR connections, or test existing BambooHR connections, within the Zap Editor. Attempts at either result in an error code with response status code 403.\n\nWe are working with BambooHR to identify the cause of the error and resolve this as quickly as possible.","created_at":"2026-07-21T13:35:42Z","display_at":"2026-07-21T13:35:42Z","incident_id":"01KY2E7CQ16M9Z0E54HAB3C9K0","status":"investigating","updated_at":"2026-07-21T13:35:42Z"}]},{"id":"01KY1ZXXP73P7YZK6V7481X37D","name":"Translate by Zapier – Elevated Error Rate","status":"resolved","created_at":"2026-07-21T09:25:52Z","updated_at":"2026-07-21T12:32:43Z","resolved_at":"2026-07-21T12:32:43Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KY2AM294E1WN7AG3KPQJW94Q","body":"Earlier today, some Translate by Zapier requests failed with 403 “User Rate Limit Exceeded” errors due to a Google Integrations Production Google Cloud billing configuration issue.\n\nThis has been resolved and we’re seeing successful translations again with no ongoing errors.\n\nIf you had Zap runs fail during the incident window, you may need to replay those runs to complete processing.\n\nIf you experience any ongoing issues, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-07-21T12:32:43Z","display_at":"2026-07-21T12:32:43Z","incident_id":"01KY1ZXXP73P7YZK6V7481X37D","status":"resolved","updated_at":"2026-07-21T12:32:43Z"},{"id":"01KY1ZXXP78EXSV04T1GDH7A1W","body":"We are currently investigating elevated error rates affecting the Translate by Zapier integration. Starting at approximately 2:00pm UTC on July 20, 2026, users of this integration have been experiencing 403 \"User Rate Limit Exceeded\" errors when attempting to use the translation features.\n\n**What's Happening**\nOur investigation has identified that the Google Cloud Translation API v2 is returning rate limit errors for requests from the Translate by Zapier integration. This is causing approximately 88% of translation requests to fail. We have confirmed that this issue originates from Google's API, not from Zapier's systems.\n\n**Who's Affected**\nAffected users may see failed translation steps in their Zaps, though the errors are not automatically disabling workflows.\n\n**What We're Doing**\nOur engineering team is actively investigating mitigation options. We will provide updates as we make progress.\n\n**Next Update**\nWe expect to have more information soon. We appreciate your patience as we work to resolve this issue.","created_at":"2026-07-21T09:25:52Z","display_at":"2026-07-21T09:25:52Z","incident_id":"01KY1ZXXP73P7YZK6V7481X37D","status":"investigating","updated_at":"2026-07-21T09:25:52Z"}]},{"id":"01KXDTY2EN8G3W348YXM3MN6Y9","name":"Elevated authentication errors (401s) impacting multiple products","status":"resolved","created_at":"2026-07-13T13:33:45Z","updated_at":"2026-07-13T17:38:28Z","resolved_at":"2026-07-13T17:38:28Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KXE8Y59K1SQ03ZMB32EEH3CR","body":"This incident has been resolved.\n\nBetween approximately 8:00 AM and 9:15 AM CDT (13:00–14:15 UTC), customers may have experienced errors or degraded functionality across multiple Zapier products, including: **AI by Zapier**, **Agents**, **Chatbots**, **Forms**, **Interfaces**, **Tables**, **account management**, and **Zap runs** and related automation processing.\n\nThe underlying issue has been fixed, systems are operating normally, and affected Zap runs and webhook events have been replayed.\n\nIf you’re still seeing issues, try **refreshing the page**, **logging out and back in**, or **retrying any failed actions or workflow runs**.\n\nIf you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThanks again for your patience while we were working on resolving that.","created_at":"2026-07-13T17:38:28Z","display_at":"2026-07-13T17:38:28Z","incident_id":"01KXDTY2EN8G3W348YXM3MN6Y9","status":"resolved","updated_at":"2026-07-13T17:38:28Z"},{"id":"01KXDXQAPNX6CQV13GWSB0SJDM","body":"We applied a fix and are seeing authentication failures and related errors return to normal across affected Zapier products and services.\n\nWe are continuing to monitor closely to ensure the recovery is sustained.\n\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-07-13T14:22:30Z","display_at":"2026-07-13T14:22:30Z","incident_id":"01KXDTY2EN8G3W348YXM3MN6Y9","status":"monitoring","updated_at":"2026-07-13T14:22:30Z"},{"id":"01KXDTY2EN6WT5KW76M0X5V571","body":"We are investigating an issue causing elevated authentication failures (401s) across multiple Zapier products and services.\n\nOur engineering team is actively investigating, and we will provide another update as we learn more.\n\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-07-13T13:33:45Z","display_at":"2026-07-13T13:33:45Z","incident_id":"01KXDTY2EN8G3W348YXM3MN6Y9","status":"investigating","updated_at":"2026-07-13T13:33:45Z"}]},{"id":"01KX9KQDYSGPZZ7C9C9MDRHZ5W","name":"AI by Zapier","status":"resolved","created_at":"2026-07-11T22:10:50Z","updated_at":"2026-07-12T01:26:00Z","resolved_at":"2026-07-12T01:26:00Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KX9YWSN7Z3J171C8QWEEMH9M","body":"The issue impacting AI by Zapier has been mitigated and systems are back to normal.\nImpact window: Approximately 19:00–22:20 UTC on July 11.\nWe have automatically replayed the affected runs to recover previously failed executions.\nIf you have any remaining questions or are still seeing issues, please contact support at [https://zapier.com/get-help](https://zapier.com/get-help \"https://zapier.com/get-help\").","created_at":"2026-07-12T01:26:00Z","display_at":"2026-07-12T01:26:00Z","incident_id":"01KX9KQDYSGPZZ7C9C9MDRHZ5W","status":"resolved","updated_at":"2026-07-12T01:26:00Z"},{"id":"01KX9P2BC39C4ZWSFRQ8PTRSFR","body":"**Monitoring** — A fix has been implemented, and we are seeing recovery across **AI by Zapier**. We are continuing to monitor the service closely to ensure stability.\n\nWe will continue monitoring and provide another update once we have confirmed the issue is fully resolved.","created_at":"2026-07-11T22:51:45Z","display_at":"2026-07-11T22:51:45Z","incident_id":"01KX9KQDYSGPZZ7C9C9MDRHZ5W","status":"monitoring","updated_at":"2026-07-11T22:51:45Z"},{"id":"01KX9KQDYS7CNTJA2FM1G80RAB","body":"**Investigating** — We are investigating an issue affecting **AI by Zapier steps in Zaps**, which is causing errors for some customers.\n\nAffected customers may encounter the following error:\n`DriverAdapterError`\n\nOur team has identified the issue and is actively working to restore service as quickly as possible.\n\nWe will provide another update as soon as we have more information.","created_at":"2026-07-11T22:10:50Z","display_at":"2026-07-11T22:10:50Z","incident_id":"01KX9KQDYSGPZZ7C9C9MDRHZ5W","status":"investigating","updated_at":"2026-07-11T22:10:50Z"}]},{"id":"01KX1NHX0EMJ5QJQYK8622N33A","name":"Increased 4XX errors from Airtable","status":"resolved","created_at":"2026-07-08T20:08:50Z","updated_at":"2026-07-08T20:57:16Z","resolved_at":"2026-07-08T20:57:16Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KX1RAJ16TKFV8Z7FJ8FNT127","body":"Issues related to Airtable errors are resolved. Any missed triggers and/or actions are replayed.\n\nIf you have any questions, you can always reach out to our support team here: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-07-08T20:57:16Z","display_at":"2026-07-08T20:57:16Z","incident_id":"01KX1NHX0EMJ5QJQYK8622N33A","status":"resolved","updated_at":"2026-07-08T20:57:16Z"},{"id":"01KX1PNNTQZCBQ0VM61MMZCEX5","body":"We’ve confirmed the trigger-side impact from the Airtable incident has healed, and are looking into replaying any missed triggers.","created_at":"2026-07-08T20:28:23Z","display_at":"2026-07-08T20:28:23Z","incident_id":"01KX1NHX0EMJ5QJQYK8622N33A","status":"monitoring","updated_at":"2026-07-08T20:28:23Z"},{"id":"01KX1NHX0E4G4FVD2SN74N614B","body":"We are noticing issues related to the Airtable integration. This might result in increased 4XX errors in Zaps or missed triggers.\n\nIf you are running into these issues, please reach out to our support team here: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-07-08T20:08:51Z","display_at":"2026-07-08T20:08:50Z","incident_id":"01KX1NHX0EMJ5QJQYK8622N33A","status":"investigating","updated_at":"2026-07-08T20:08:51Z"}]},{"id":"01KWYRHDF5QQTZVKQY3YYXG2K3","name":"Users who sign up for a Team trial are instead signed up for a Pro trial.","status":"resolved","created_at":"2026-07-07T17:03:17Z","updated_at":"2026-07-08T00:08:58Z","resolved_at":"2026-07-08T00:08:58Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KWZGWW3KPM5S31VPZNM3KK0G","body":"A fix has been deployed and we have confirmed no further failures since the rollout. Users signing up for a Teams trial from our pricing page _should_ now receive a Teams trial with access to Teams features.\n\nThis incident is resolved.\n\nIf you're experiencing any other issues with your account, please contact Support at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-07-08T00:08:58Z","display_at":"2026-07-08T00:08:58Z","incident_id":"01KWYRHDF5QQTZVKQY3YYXG2K3","status":"resolved","updated_at":"2026-07-08T00:08:58Z"},{"id":"01KWZCKE4ZZEJ9HQRE5YMZN249","body":"We've identified and applied a fix for the issue where users signing up for a Teams trial from our pricing page were instead being placed on a Pro trial.\n\nNew signups should now correctly receive a Teams trial with full access to Teams features.\n\nIf you're experiencing any other issues with your account, please contact Support at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-07-07T22:53:55Z","display_at":"2026-07-07T22:53:55Z","incident_id":"01KWYRHDF5QQTZVKQY3YYXG2K3","status":"monitoring","updated_at":"2026-07-07T22:53:55Z"},{"id":"01KWZ83YQBS2101E8AB4667Y3B","body":"We’re aware of an issue where some users who try to start a Teams trial from our pricing page are instead placed on a Pro trial, so Teams features may not be available during the trial.\n\nOur engineering team is investigating a fix to restore the correct Teams trial signup experience. We will provide the update by 4:15pm PT / 23:15 UTC.\n\nIf you’re experiencing any other issues with your account, please contact Support at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-07-07T21:35:33Z","display_at":"2026-07-07T21:35:33Z","incident_id":"01KWYRHDF5QQTZVKQY3YYXG2K3","status":"investigating","updated_at":"2026-07-07T21:35:33Z"},{"id":"01KWZ09ZPSZ8H68D8KBJARNQKR","body":"We’re aware an issue where some users who sign up for a Teams trial are instead enrolled in a Pro trial. As a result, Teams features may not be available during the trial period.\n\nOur engineering team is continuing to investigate this issue and is working to resolve it. We’ll share another update by 2:15pm PT / 21:15 UTC.\n\nIf you're experiencing any other issues with your account please contact Support at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").","created_at":"2026-07-07T19:19:02Z","display_at":"2026-07-07T19:19:02Z","incident_id":"01KWYRHDF5QQTZVKQY3YYXG2K3","status":"investigating","updated_at":"2026-07-07T19:19:02Z"},{"id":"01KWYRHDF5XPY311H4HJEBX73G","body":"We have reports that users who sign up for a Team trial are actually enrolled in a Pro trial. This means that Teams features are not available during the trial period.\n\nOur Engineering team is aware of the issue and is working to resolve it. We'll continue to give updates as we make progress.","created_at":"2026-07-07T17:03:17Z","display_at":"2026-07-07T17:03:17Z","incident_id":"01KWYRHDF5QQTZVKQY3YYXG2K3","status":"investigating","updated_at":"2026-07-07T17:03:17Z"}]},{"id":"01KWB3A42R460G450HYPS1R0Q4","name":"Slack Find Message action is unable to find bot messages","status":"resolved","created_at":"2026-06-30T01:46:44Z","updated_at":"2026-07-02T13:10:33Z","resolved_at":"2026-07-02T13:10:33Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KWHF7NG414W4D10VWNYZPX3E","body":"We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. To subscribe to updates about the issue, please contact our support team through this link: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-07-02T13:10:33Z","display_at":"2026-07-02T13:10:33Z","incident_id":"01KWB3A42R460G450HYPS1R0Q4","status":"resolved","updated_at":"2026-07-02T13:10:33Z"},{"id":"01KWCNCD8HYW4T8KZATR8PKCSK","body":"We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match.\n\nAt this point, we’re actively still coordinating with the Slack team to understand the reasons for the change in behaviour, and we’ll share updates as we learn more.\n\nIf you need help with this in the meantime, please contact our support team through this link: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-06-30T16:21:47Z","display_at":"2026-06-30T16:21:47Z","incident_id":"01KWB3A42R460G450HYPS1R0Q4","status":"investigating","updated_at":"2026-06-30T16:21:47Z"},{"id":"01KWB5TMEV2R781EM1K26SVV3Z","body":"We’re investigating the issue where the Slack “Find Message” action returns “no results” for bot messages that should match.\n\nAt this point, we're coordinating with the Slack team to troubleshoot and understand the underlying behavior, and we’ll share updates as we learn more.\n\nIf you need help with this in the meantime, please contact our support team through this link: [ https://zapier.com/app/get-help](https://zapier.com/app/get-help \" https://zapier.com/app/get-help\")","created_at":"2026-06-30T02:30:42Z","display_at":"2026-06-30T02:30:42Z","incident_id":"01KWB3A42R460G450HYPS1R0Q4","status":"investigating","updated_at":"2026-06-30T02:30:42Z"},{"id":"01KWB3A42RGPNRZY4R82YNEYZ5","body":"We are currently investigating an issue with the Slack \"Find Message\" action that is preventing it from finding bot messages in Slack channels.\n\n**What's happening**\nOur team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like \"Nothing could be found for the search\" or the step finds the closest matching non-bot message.\n\n**Current status**\nWe've confirmed this issue is reproducible and are actively investigating its root cause.\n\nWe apologize for any disruption this may cause to your workflows while we investigate this issue.","created_at":"2026-06-30T01:46:44Z","display_at":"2026-06-30T01:46:44Z","incident_id":"01KWB3A42R460G450HYPS1R0Q4","status":"investigating","updated_at":"2026-06-30T01:46:44Z"}]},{"id":"01KVE9K3D5QHGJEGJN4N8WYMWG","name":"Degraded performance for Zapier Agents","status":"resolved","created_at":"2026-06-18T21:18:31Z","updated_at":"2026-06-18T23:13:25Z","resolved_at":"2026-06-18T23:13:25Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KVEG5G0N6EQDFQAWTDT0TD2G","body":"Our Engineering team identified and resolved the issue causing degraded performance for Agents. Due to the nature of the issue, we're not able to replay Agent  executions during the following incident windows\n\n**2026-06-18**, between **5:47–7:15PM UTC**\n**2026-06-18,** between **8:32 PM–10:08 PM UTC**\n\nAffected users have been notified via email\n\nThe incident has been resolved, and **Agents** is now operating as expected.","created_at":"2026-06-18T23:13:25Z","display_at":"2026-06-18T23:13:25Z","incident_id":"01KVE9K3D5QHGJEGJN4N8WYMWG","status":"resolved","updated_at":"2026-06-18T23:13:25Z"},{"id":"01KVE9K3D5NCSNNRW6A3S6APG8","body":"We’re currently experiencing an issue where some Zapier Agents runs may fail or be missed.\nThis may affect:\n\n• Zapier Agents\n\n• Agent-triggered workflow runs\n\n\nZapier’s core automation systems are otherwise continuing to process normally.\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")","created_at":"2026-06-18T21:18:31Z","display_at":"2026-06-18T21:18:31Z","incident_id":"01KVE9K3D5QHGJEGJN4N8WYMWG","status":"investigating","updated_at":"2026-06-18T21:18:31Z"}]},{"id":"01KVDVGPVFJPXG6C2YTA2XFZSM","name":"Delayed processing for webhook-based triggers","status":"resolved","created_at":"2026-06-18T17:12:32Z","updated_at":"2026-06-18T18:12:55Z","resolved_at":"2026-06-18T18:12:55Z","impact":"minor","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":[{"id":"01KVDYZ8NN9YXX06FDD9R7FHM8","body":"This incident has been resolved. Earlier today, webhook-based triggers experienced processing delays when an unusually high volume of traffic from a third-party integration overwhelmed our shared trigger-processing system. As a result, trigger events across a range of apps were processed more slowly than usual, with delays peaking at around five minutes.\n\nWe increased our processing capacity to clear the backlog, and the third-party integration also applied mitigations on their end to reduce the excess traffic. Trigger processing has returned to normal and our systems are fully operational.\n\nNo trigger data was lost during the incident — affected events were delayed rather than dropped, and all delayed events have now been processed.\n\nIf you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThanks again for your patience while we were working on resolving that.","created_at":"2026-06-18T18:12:55Z","display_at":"2026-06-18T18:12:55Z","incident_id":"01KVDVGPVFJPXG6C2YTA2XFZSM","status":"resolved","updated_at":"2026-06-18T18:12:55Z"},{"id":"01KVDVZ4V71X3MAX4K7D5QQJT6","body":"A fix has been implemented and we are monitoring the results. We increased processing capacity to clear the backlog of delayed webhook-based trigger events, and trigger processing has returned to normal.\n\nNo trigger data was lost during the incident — affected events were delayed rather than dropped, and the backlog has now cleared. Our team is continuing to monitor processing times closely to ensure they remain stable.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-06-18T17:20:26Z","display_at":"2026-06-18T17:20:25Z","incident_id":"01KVDVGPVFJPXG6C2YTA2XFZSM","status":"monitoring","updated_at":"2026-06-18T17:20:26Z"},{"id":"01KVDVGPVFG5DHCM10ZYPEWFSN","body":"We are currently investigating an issue causing delays in the processing of webhook-based triggers. As a result, some Zaps that rely on trigger events may run later than usual. This may affect trigger events across a range of apps.\n\nNo trigger data is being lost — affected events are delayed, not dropped, and will be processed once the system catches up. Our team is actively investigating and working to restore normal processing times.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.","created_at":"2026-06-18T17:12:32Z","display_at":"2026-06-18T17:12:32Z","incident_id":"01KVDVGPVFJPXG6C2YTA2XFZSM","status":"investigating","updated_at":"2026-06-18T17:12:32Z"}]}]}