All Systems Operational
Website ? Operational
Zaps Operational
Instant Triggers ? Operational
Polling Triggers ? Operational
Searches & Writes ? Operational
Apps ? Operational
Developer Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Polling Triggers Reliability ?
Fetching
Polling Triggers Response Time ?
Fetching
Instant Triggers Reliability ?
Fetching
Instant Triggers Response Time ?
Fetching
Past Incidents
Jul 28, 2021

No incidents reported today.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - Thank you kindly for your patience while we investigated and resolved this incident.

Our engineers discovered that while attempting to fix a reported issue within the Zap Editor, another issue was mistakenly introduced. This meant Zap fields that had new data introduced to the Zap Editor (in particular those that mixed 'mapped' fields and 'free entry text' fields) did not get saved correctly from July 21 from 9pm (UTC).

We have addressed the issue and are continuing to working on identifying a root cause. Following further investigation, our team will be putting in place preventative measures to stop a repeat of the issue again.

Sincere apologies for any inconvenience caused.
Jul 22, 04:00 PDT
Monitoring - We're currently monitoring an implemented fix to the issue. Thank you for your continued patience!
Jul 22, 03:51 PDT
Identified - We've identified the root cause and are working on a solution!
Jul 22, 02:49 PDT
Investigating - Our team is currently investigating an issue where field mappings in the Zap Editor are not being retained.
Jul 22, 01:17 PDT
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Resolved - Our team has now resolved the issue, and the Pardot integration will now work as expected after the following action steps are taken.

1) Reconnect your Pardot account(s) in Zapier: https://zapier.com/help/manage/app-connections/manage-your-app-connections#reconnect-your-app-accounts

2) Turn all Zaps connected to Pardot off and on again.


If you have Zaps that encountered an error during this incident, any associated Zap runs will not be able to be replayed.

If you have data in your Zap Runs that cannot be replayed, and you would like to send that data through your workflow, you can export your Zap runs as a CSV by following these steps:

https://zapier.com/help/manage/history/export-your-zap-history#export-your-zap-runs.

Then, follow the bulk import steps below to import into Zapier:

https://zapier.com/help/create/basics/bulk-import-data-into-zaps
Jul 14, 13:55 PDT
Update - All Trigger events, Actions and (re)connection attempts to the Pardot integration are currently failing with the following error message: "error=invalid_client_id&error_description=client%20identifier%20invalid"
Jul 7, 13:00 PDT
Update - All Trigger events, Actions and (re)connection attempts to the Pardot integration are currently failing with the following error message: "error=invalid_client_id&error_description=client%20identifier%20invalid"
Jul 7, 12:59 PDT
Investigating - All Trigger events, Actions and (re)connection attempts to the Pardot integration are currently failing with the following error message: "error=invalid_client_id&error_description=client%20identifier%20invalid"
Jul 7, 12:58 PDT